General Manager Position Available In Clarke, Georgia
Tallo's Job Summary: The General Manager position at Chicken Salad Chick involves delivering exceptional results through team leadership, operational excellence, and brand ambassadorship. Responsibilities include ensuring guest satisfaction, maintaining quality standards, managing finances, and developing staff. Candidates should have strong communication skills, multitasking abilities, and previous experience in a similar role. The role requires physical mobility and the ability to lift up to 40 pounds.
Job Description
Job Description:
The Restaurant General Manager delivers exceptional resultsthrough others. They provide an engaging environment for restaurantteams and guests, while focusing on delivering operationalexcellence. Chicken Salad Chick Managers invest their time indeveloping future leaders, creating memorable experiences,reinforcing the Chicken Salad Chick Culture; managingadministration; and maintaining the facility. The RestaurantManager consistently keeps our brand promises, inspires their teamsand delivers great results.
Responsibilities Serve as a Brand Ambassador for Chicken Salad Chick. Understand & adhere to all policies, procedures, standards,specifications, guidelines and training programs. Understand and comply with all federal, state, county andmunicipal regulations pertaining to health, safety and laborrequirements for the restaurant, employees and guests. Ensure that all Guests feel welcome and are given responsive,friendly and courteous service. Ensure that all products are consistently prepared and servedaccording to CSC standards. Achieve identified objectives for sales, service, quality,appearance of facility and sanitation and cleanliness throughtraining of employees and creating a positive, productive workingenvironment. Develop, plan and implement restaurant marketing, advertisingand promotional activities and campaigns, in accordance with theBrand Standards. Create, communicate, implement and follow up on operations andfinancial action plans. Control cash and other receipts by adhering to cash handlingand reconciliation procedures. Make employment and termination decisions consistent withRestaurant Management guidelines. Oversee and ensure that employee performance appraisals arecompleted on a timely basis. Create and maintain schedules for team. Effectively maximize labor performance by scheduling tobusiness trends while delivering a superb experience to everyguest. Operationally fill in as needed to ensure guest servicestandards and efficient operations. Coach and motivate the Assistant Manager(s) and the team. Continually strive to develop staff in all areas of managerialand professional development. Prepare all required paperwork, forms and reports in anorganized and timely manner. Ensure that all equipment is kept clean and in excellentworking condition through personal inspection and by following therestaurant’s preventative maintenance programs. Ensure that all products are received in correct unit count andcondition and deliveries are performed in accordance with therestaurant’s receiving policies and procedures. Set clear expectations and create a working environment andserve as a role model to create memorable guest experiences. Take actions to solve and celebrate guest feedback. Control food and equipment inventories, conduct daily andweekly inventory counts and keep inventory records. Identify problems, conduct high-level troubleshooting and seekrepair/maintenance support for restaurant equipment to ensureequipment is operational. Monitor and maintain compliance with health, safety,cleanliness, security and fire policies, standards andregulations. Be knowledgeable of restaurant policies regarding personnel andadminister prompt, fair and consistent corrective action forviolations of company policies, rules and procedures.
RequiredKnowledge, Skills and Abilities Excellent written and oral communication skills Ability to multitask Working knowledge of back office tools Ability to quickly learn and master new computersoftwareEducation and Experience Three to five years related experience and/or training; orequivalent combination of education and experiencePhysical Demands Exert up to 40 pounds of force occasionally to lift, carry,push, pull or otherwise move objects Must be able to stand and exert well-paced mobility, includingbending and stooping, for the duration of the workday Must be able to work and perform all duties at any station inthe kitchen or service area
Note:
The statements herein are intendedto describe the general nature and level of work being performed byemployees and are not to be construed as an exhaustive list ofresponsibilities, duties, and skills of those in this jobclassification. Furthermore, they do not establish a contract foremployment and are subject to change at the discretion of theemployer. #J-18808-Ljbffr
