Assistant General Manager Position Available In DeKalb, Georgia

Assistant General Manager Confidential Tucker, GA 30084

Job Summary:

The Assistant General Manager (AGM) supports the General Manager in overseeing the daily operations of the hotel to ensure a seamless guest experience, operational efficiency, and team performance. This role works closely with all department heads—including Front Desk, Housekeeping, and Maintenance—to uphold brand standards, drive guest satisfaction, and assist in managing the hotel’s financial and staffing needs.

Key Responsibilities:

Oversee day-to-day hotel operations in coordination with the General Manager. Supervise and support department leaders to ensure excellent service delivery across all areas of the hotel. Assist in recruiting, training, scheduling, and evaluating staff performance. Respond to guest concerns or complaints promptly and professionally to ensure satisfaction. Help monitor daily revenue, occupancy, and expenses to meet financial goals. Ensure all departments follow brand, health, and safety standards. Act as the Manager on Duty in the absence of the General Manager. Support the implementation of policies and procedures to improve operational efficiency. Assist with inventory management, vendor relationships, and property maintenance needs. Foster a positive team environment with strong communication and accountability.

Qualifications:

1-3 years of hotel supervisory or management experience preferred. Strong leadership, interpersonal, and problem-solving skills. Knowledge of front office systems (e.g., PMS), hospitality operations, and customer service standards. Ability to multitask and remain calm under pressure. Flexible availability, including weekends, holidays, and nights.

Job Type:

Full-time Pay:

$30,000.00 – $50,000.00 per year

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift

Work Location:

In person