Front of House Manager Position Available In Jefferson, Louisiana

Front of House Manager 3.8 3.8 out of 5 stars 3301 Veterans Memorial Boulevard, Metairie, LA 70002

Job Description:

Chick-fil-A at Lakeside Shopping Center is seeking a dynamic and motivated Front of House Manager to lead our team of dedicated front-line staff. As a Front of House Manager, you will play a pivotal role in delivering exceptional customer service, maintaining the highest standards of food quality, and creating a positive dining experience for our guests.

Key Responsibilities:

Team Leadership:

Lead and inspire a team of front-line employees ensuring they provide excellent customer service and adhere to Chick-fil-A standards.

Customer Service:

Oversee the customer service experience, address guest inquiries, and resolve any issues to ensure that every guest leaves satisfied.

Shift Management:

Efficiently manage daily shifts, including employee scheduling, break rotations, and overseeing daily operations to meet service standards.

Training:

Train and develop front-line staff on Chick-fil-A procedures, service protocols, and uphold our Second Mile Service commitment.

Quality Control:

Ensure the quality, consistency, and presentation of all menu items, maintain cleanliness, and uphold food safety standards.

Inventory Management:

Monitor inventory levels for front-of-house supplies, place orders as needed, and maintain optimal stock levels.

Financial Accountability:

Responsible for cash handling, POS system management, and daily financial reconciliations.

Qualifications:

Prior management experience in a quick-service or fast-food restaurant is preferred. Excellent leadership and communication skills. Strong problem-solving abilities and the ability to work under pressure. High energy and a positive attitude. A commitment to providing exceptional customer service. If you have a passion for leadership and want to be a part of a team that strives for excellence, Chick-fil-A at Lakeside Shopping Center welcomes your application for the Front of House Manager position. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay:

Up to $16 / hour

Benefits:

Flexible schedule Referral program Employee discount Paid training Mileage reimbursement

Job Type:

fulltime

Education:

No education required Work location: On-site