Banquet Manager – Year Round Position Position Available In Barnstable, Massachusetts

Banquet Manager – Year Round Position Ocean Edge Resort & Golf Club 2907 Main Street, Brewster, MA 02631 The Banquet Manager is responsible for coordinating the delivery of all food and beverage for functions held in the Hotel and all details pertaining to functions being held in all Banquet and Meeting rooms in keeping with the standards prescribed by management. The position is primarily concerned with front of house activities including set-up, serving, and cleanup while focusing on detail and customer service. He/She is also responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing banquet staff.

ESSENTIAL FUNCTIONS

Approaches all encounters with guests and colleagues in a friendly, service-oriented manner. Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded; remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction. Coordinates with other staff and departments to arrange for the delivery of requested services. Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service. Ensures all functions are set and staff is prepared and organized before required time on BEO. Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive. Ensures proper setting of buffet tables and other food service tables Arranges for and ensures proper sequence of service for each event Monitors banquet team members to ensure all operating procedures are followed. Supervises clearing and post function cleanup and garbage removal Supervises the handling, storage, and security of all catering service equipment, including catering vehicles and golf carts. Ensures staff training programs are implemented and measured regularly Conducts regular staff meetings to build rapport and ensure colleagues are well informed. LICENSES or

CERTIFICATES

T.I.P.S. Trained (On-site training provided)

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person