Front of House Manager Position Available In Berkshire, Massachusetts

Front of House Manager 2.3 2.3 out of 5 stars 40 West Street, Pittsfield, MA 01201 About District Kitchen & Bar Nestled in the heart of the Berkshires, District Kitchen & Bar delivers a modern American dining experience. We’re known for our locally sourced, seasonally driven menu crafted entirely in-house—and our rotating selections of craft beers, innovative cocktails, and thoughtfully curated wines. Our team brings warmth, creativity, and consistency to every shift . Job Summary We’re seeking a dynamic Front of House Manager who can lead our guest-focused, fast-paced dining environment. You’ll ensure our tables, bar, and service operate seamlessly, enhancing patron satisfaction and supporting our reputation for excellence.

Key Responsibilities Team Leadership & Training:

Supervise, train, and mentor hosts, servers, bar staff, and runners to maintain polished, consistent service.

Guest Experience Management:

Take charge of reservations (Resy), seating flow, and wait-list systems to maximize guest comfort and efficiency. Professionally handle feedback and ensure full follow-up.

Service Standards Oversight:

Drive service excellence through routine coaching, regular performance feedback, and visible leadership on the floor.

Operations & Coordination:

Collaborate with kitchen and bar teams to synchronize service and uphold timing standards. Oversee opening and closing duties, cash handling, and daily reporting.

Environment Management:

Uphold District’s inviting ambiance—spotless dining areas, thoughtful table settings, and vibrant bar display.

Staff Administration:

Manage hiring, staff scheduling, and performance reviews; ensure adherence to MA labor laws and internal protocols.

Health & Safety Compliance:

Maintain rigorous hygiene and safety standards in line with health codes. Qualifications 2+ years in a supervisory or managerial FOH role, preferably in contemporary American restaurants. Deep understanding of POS systems, reservation platforms (e.g., Resy/OpenTable), and operational best practices. Excellent interpersonal, communication, and conflict-resolution skills. High energy and passion for hospitality, with strong attention to detail. Flexibility to work evenings, weekends, and holidays.

Preferred:

Experience in high-volume, seasonal-driven restaurants with a rotating menu and beverage program. What We Offer Competitive pay with paid vacation. A vibrant team-oriented atmosphere with growth opportunities. Opportunity to make an impact on a standout local restaurant with a strong regional reputation.

Job Type:

Full-time Pay:

$64,000.00 – $68,000.00 per year

Benefits:

Paid time off

Shift:

Day shift Evening shift Application Question(s): What is your work availability? If hired, when could you begin to work? Ability to

Commute:

Pittsfield, MA 01201 (Required)

Work Location:

In person