General Manager Position Available In Forrest, Mississippi
Tallo's Job Summary: The General Manager position at Community Choice Financial oversees store success, team performance, and customer service. Responsibilities include coaching and training employees, enforcing quality standards and security measures, and managing daily operations. Qualifications include a high school diploma, leadership experience, and communication skills. Benefits include training programs, medical coverage, and paid time off.
Job Description
Job Description:
Overview:
General ManagerCommunity Choice Financial
- Family ofBrand
- As a results-driven General Manager, you will oversee thesuccess of your store and team by setting the bar high forperformance and customer service.
You will provide ongoing coachingand training to your team to reach Company objectives, increaserevenue, and further develop their skills while demonstrating yourleadership. Reporting to the District Director of Operations, youwill oversee marketing efforts for your location, champion storesecurity and loss prevention, help enforce adherence to qualitystandards, and review all transactions to create an environmentthat fosters growth and innovation.
Responsibilities:
Coach, lead,and develop all store employees to obtain new business and increasestore growth by demonstrating knowledge of and training on systems,Company standards, account management, recovery (collections), jobduties, and performance reports.
Lead the charge and set the examplefor all store employees to identify local marketing strategies, usebusiness-to-business partnership opportunities, obtain referrals,host and participate in community and in-store events to steergrowth and build revenue.
Enforce adherence to quality standards,procedures, and local and state laws and regulations. Auditloan/pawn agreements and transactions to ensure staff accordancewith procedures and practices. Participate in audits and compliancereviews as directed by the corporate office or DistrictManager.
Supervise and maintain office security including cashmanagement and loss prevention by verifying and documenting cashoverages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures.
Examine, evaluate,and process loan/pawn applications and all relevant transactions,and assess risk within established limits.
Participate in theselection, review, hiring, and retention of new employees.
Developwork schedules in accordance with budget, workloads, and storeneeds. Ensure store is staffed for optimal performance.
Handlecomplex customer situations that arise with integrity andprofessionalism.
Monitor and maintain internal and external storeappearance and address basic facilities needs, including schedulingmaintenance services. This includes overseeing store planogram andensuring seasonal and/or promotional marketing material aredisplayed properly.
Work efficiently in a rapidly changing andfast-paced environment and handle multiple challenging tasks withease to meet individual and team performance standards.
Utilizestrong interpersonal skills to communicate and interact withcustomers and Team Members at all levels.
Ability to maintain afull-time work schedule with regular in-person attendance,including some weekend hours, is required for this position. Afull-time work schedule for this position includes, at a minimum,40-hours per week
Speakwith your recruiter for the most up-to-date hourly requirements.
Qualifications:
High School Diploma or equivalent required Minimum two years of experience and proven success in asupervisory or leadership role in retail, financial, service, orrelated industries Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, andother systems Valid driver’s license, auto insurance, and personal vehicle touse throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, whichfrequently include: the ability to remain in a stationary position,including standing up to 90% of the time, the ability to move andtransport up to 25 pounds, the ability to move about inside andoutside of the store, and the operation of mechanical controls,such as a keyboard.
Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money orderprocessing Bilingual English/Spanish is a plus and may be required forcertain locations
What We Offer:
- Our Benefits Include
- :•A comprehensive new hire training program designed to help setyou up for success Access to a robust learning management system, full ofe-learning modules and training programs to help boost yourprofessional and personal development Paid on-the-job training & professional developmentprograms Educational Reimbursement Program Multiple coverage levels for Medical, Dental, & Vision Group Health & Wellness Program, plus special savings on retailitems, travel, entertainment, and more Traditional 401(k) and Roth 401(k) with Company match Options for Flexible Spending Accounts and Health SavingsAccounts Basic and AD&D Life Insurance Optional pet insurance Voluntary benefits, including short-term and long-termdisability insurance, accident, critical illness, and hospitalconfinement insurance Paid Time Off (Accrue approximately 6• days in your first yearof employment, plus additional days in following years.
Eight daysin CA, CO, AZ, MI, and OR.) Diverse Culture and Inclusive Environment
- Based on currentbenefit offering, which is subject to change with or withoutnotice. Certain benefits are subject to the terms and conditions ofthe governing plan documents which should be consulted foradditional details and eligibility requirements.
- -About Us
- TheCommunity Choice Financial
- Family of Brands (“CCF” or the”Company”) is a leading retailer of financial services to unbankedand underbanked consumers. CFF is the parent company to elevenbrands including Cash 1
- , Check Into Cash
- , CheckSmart
- , EasyMoney
- , InstaLoan
- , Rapid Cash
- , and Speedy Cash
- , TitleBucks
- and TitleMax
- . With more than 1,700 retail storefronts andseveral online products available in 20+ states, CCF is steadfastin our commitment to help people across the country get access tothe short-term financial services they need when they need it themost.
- The information contained herein is not intended to be anall-inclusive list of the duties and responsibilities of the job,nor is it intended to be an all-inclusive list of the skills andabilities required to do the job. The Company may, at itsdiscretion, revise the job description at any time, and additionalfunctions and requirements may be assigned by supervisors as deemedappropriate.
- Requirements, skills and abilities included havebeen determined to illustrate the minimal standards required tosuccessfully perform the position.
-
Important:
The Community ChoiceFinancial
- Family of Brands will never ask you for banking orother payment information at any point during the interview orhiring process, nor will we conduct an interview via text message.
Any official email correspondence will come from the domains@ccfi.com, @titlemax.com or @titlemax.biz. In-store positions arein-person only, remote options not available.
- -The CommunityChoice Financial
- Family of Brands is committed to providing aninclusive workplace free of discrimination based on race, color,religion, sex, age, national origin, military status, disability,pregnancy, sexual orientation, gender identity or expression,genetic information or any other characteristic protected byapplicable law.
Candidates of all background are encouraged toapply. CCFI Companies, LLC is an equal opportunity employer.
