Deli Manager Position Available In Cleveland, North Carolina

Deli Manager 3.5 3.5 out of 5 stars 1320 Shelby Road, Kings Mountain, NC 28086

Job Title:

Deli Bakery Manager Job Code:

281

Department:

Deli Bakery Reports To:

Store Manager Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

 Manage the Deli Bakery Department, including hiring, training and developing department associates  Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports  Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation  Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy  Support the achievement of budgeted financial and operating results  Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers  Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations  Control store expenses through proper ordering, care for supplies and equipment  Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems  Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained  Ensure Deli Bakery schedules are written to provide extraordinary customer service at all times  Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Deli Bakery  Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines  Observe and correct all unsafe conditions that could cause associate or customer accidents  Record and report all associate and customer accidents in accordance with established Food Lion procedures  Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses  Ensure that all advertising and sales promotion materials applicable to the Deli Bakery are properly utilized  Ensure compliance with local, state and federal regulations  Adhere to all company guidelines, policies and standard practices  Maintain security standards  Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses  Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales  Perform all other duties as assigned

Qualifications:

 A high school graduate or equivalent preferred  Ability to lead and manage a team  Strong understanding of store operations and merchandising techniques preferred  Excellent interpersonal, organizational, communication and customer service skills  Ability and willingness to learn multiple tasks and technical requirements of the job  Ability to use technical information to solve problems  Must meet minimum age requirements to perform specific job functions  Must be able to meet the physical requirements of the position, with or without reasonable accommodations  Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirements:

 Ability to use computers and other communication systems required to perform job functions  Ability to push or pull up to 2000 pounds using a pallet jack  Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion  Pull or push up to 75 lbs. on occasion  Stand 100% of the time, frequently walking short distances  Be able to handle a variety of substances associated with cleaning and packaging materials  Perform repetitive hand and arm motions  Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level  Meet established volume activity standards for the position  Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance

Shift:

8 hour shift

Experience:

Retail management: 5 years (Required) Food preparation: 3 years (Required) Ability to

Commute:

Kings Mountain, NC 28086 (Required)

Work Location:

In person