Now Hiring: Front of House (FOH) Manager Own the Guest Experience Position Available In Cumberland, North Carolina
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Job Description
Now Hiring:
Front of House (FOH) Manager – Own the Guest Experience Wiserise Hospitality Group Fayetteville, NC Job Details Full-time Up to $69,000 a year 9 hours ago Benefits Profit sharing Paid training Paid time off Employee discount Qualifications Hospitality Food handling Management Inventory control Customer service Restaurant management Shift management Mid-level Driver’s License Supervising experience Team management Food service Supervising experience (1-2 years) Food industry Leadership 2 years Restaurant experience
Full Job Description Now Hiring:
Front of House (FOH) Manager – Own the Guest Experience We’re hiring an experienced FOH Manager to lead service excellence, guest satisfaction, and front-of-house operations in a fast-paced, team-driven restaurant. Job Descriptions Lead service on the floor: Deliver hospitality, solve issues fast Train & coach FOH team: Hosts, servers, cashiers, support staff Control labor & upselling: Real-time floor management and scheduling Manage execution: FOH checklists, shift readiness, section control Drive guest satisfaction: Repeat visits, strong reviews, fewer complaints
Key Performance Metrics Average Check Size:
$$$
Table Turnover Rate:
2.5-3.0x
Guest Complaints:
≤3/month Labor %: ≤20%
FOH Checklist Completion:
≥95%
Compensation Package Base Salary:
$3,750/month
KPI Bonus:
Up to $1,000/month
Profit Share:
Based on store net profit
Total Potential:
Up to $69,000/year Requirements 2+ years FOH leadership in full-service or upscale casual dining Skilled at coaching, guest service, and team building Strong attention to detail and checklist discipline Clear communicator and problem solver Experience with FOH systems (scheduling, training, service flow) What We Offer Competitive pay + performance bonus Profit-sharing opportunities Clear promotion path to GM Supportive, team-first leadership culture Passionate about service and people? Apply today — we’re hiring fast.
Job Type:
Full-time Pay:
Up to $69,000.00 per year
Benefits:
Employee discount Paid time off Paid training
Work Location:
Remote