Restaurant Manager Position Available In Davidson, North Carolina
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Job Description
Restaurant Manager Nivi Corporation Lexington, NC 27292 Manage all functions of Godfather’s Pizza carryout/delivery restaurant in Lexington, NC. Responsible for managing day-to-day operations of the restaurant, hiring and developing employees to help achieve mission statement: To Profitably Provide Consistently Good Food and Great Service. Lead by example to ensure all employees maintain the pizza brand and image standards by having the knowledge, abilities and positive attitude that contribute to success of the restaurant.
Essential Job Functions:
Operations:
Ensure all operational procedures and standards, i.e. portion control, dough, and product rotation are in place and being utilized correctly in accordance with the operations manual. Ensure all service standards are met as outlined in the operations manual. Maintain Cleanliness of the restaurant. Make weekly schedules. Speedline/POS and menu maintenance. Enforce uniform and hygiene codes.
Sales:
Complete understanding, support and training of all promotions. Ensure that each guest receives outstanding customer service by providing a friendly environment which includes greeting and acknowledging each guest, maintaining outstanding standards and having solid product knowledge to answer questions. Review sales results daily, weekly and monthly. Coach other management members in achieving higher results. Follow up on all customer service complaints within 48 hours of notification (receipt) of complaint.
People:
Hire and train employees. Provide leadership for employees through effective communications, coaching, training and development. Plan and assign daily work assignments as needed for peak performance of the location while on duty. Ensure proper completion through follow-up. Hold employees accountable to brand and image standards by following company policies and procedures. Complete employee paperwork (NOE, I-9, W-4, accident reports, write-ups) as needed.
Financial:
Ensure 100% compliance with cash control procedures and variances. Utilize effective scheduling methods to control labor costs. Monitor cost of food and sales goals on each shift. Daily cash deposits to bank.
POSITION QUALIFICATIONS
Accountable
- Is responsible to ensure that the restaurant is effectively staffed for great customer service and that all employees are properly trained. Communication
- Ability to communicate effectively with management team and crew members through verbal and written communications. Confidentiality
- The ability to preserve sensitive and important information or data. Customer Oriented
- Ability to take care of the customers’ needs while following company procedures. Handle guest issues in a timely fashion, within 48 hours. Detail Oriented
- Ability to pay attention to the minute details of a project or task. Check numbers and plans for accuracy. Ethical
- Ability to demonstrate conduct conforming to a set of values and accepted standards. Having a high level of trustworthiness, character, professionalism, confidentiality, and honesty in dealing with guests, crew members, and owners. Interpersonal
- Ability to get along well with a variety of personalities and individuals. Establish and maintain effective relations; exhibits tact and consideration; Offers assistance and support to co-workers, works cooperatively in group situations and works to resolve conflicts. Leadership
- Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Team Builder
- Ability to balance team and individual responsibilities and the ability to delegate; exhibits objectivity and openness to other’s views; contributes to building a positive team spirit; supports everyone’s effort to succeed. Training
- Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
SKILLS & ABILITIES
Education:
High School Graduate or General Education Degree (GED), College Education is a plus
Experience:
Minimum 2 years restaurant management experience, Pizza restaurant experience a plus, Point-of-sale experience
Certifications:
Serve Safe Certification is a plus
Computer Skills:
Basic knowledge of
Microsoft Excel and Word Other Requirements:
Must be over the age of 18 to operate and clean certain equipment Passionate about the restaurant and/or pizza industry with a strong work ethic outstanding relationship building skills. Ability to work in a fast paced environment and manage stress. Willing to work an average of 40+ hours per week including nights and weekends during peak revenue periods and to accommodate the needs of the restaurant. Proven ability to motivate a team, train and develop support staff. Requires a knowledge and successful completion of all Informant training for all operational areas of the restaurant to include: Cashier, telephone, bus/dish, dough, make table, cut station and delivery. Participate in the work of subordinates (perform crew functions) to overcome difficult periods of work. May need access to an insured vehicle, have a valid driver’s license.
Screening requirements:
Criminal Background Check and drug screen required.
Job Type:
Full-time Salary:
$52,000.00 to $56,000.00 /year
Job Type:
Full-time Pay:
$52,000.00
- $56,000.
00 per year
Benefits:
Employee discount Flexible schedule Paid time off Paid training
Shift:
10 hour shift Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to
Commute:
Lexington, NC 27292 (Required) Ability to
Relocate:
Lexington, NC 27292: Relocate before starting work (Required)
Work Location:
In person