Regional Manager, Inflight Dining Operations Position Available In Mecklenburg, North Carolina

Regional Manager, Inflight Dining Operations

Posting Start Date:

6/17/25

Location:

 Charlotte/Douglas Intl Apt (CLT-TRML)

Cities:

 Charlotte – NC

Requisition ID:

 79513 Job Description
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you’ll love this job
This job is a member of the Flight Service Team within the Customer Experience Division.
​Responsible for system audits as it relates to scheduled meal services.
What you’ll do
​Acts as an internal subject matter expert regarding onboard galley packing, equipment, and related policies and procedures for inflight catering
Oversees the completion of monthly changes in the galley packing system by an external supplier (CBASE)
Audits catering diagrams for accuracy with scheduled provisioning in AirVision catering system
Oversees the communication of all galley changes for both internal and external users
Resolves galley packing issues and performs ad hoc analysis for new service concepts and aircraft
Investigates catering problems and issues
Assists with development and implementation of solutions as related to galley diagrams
Works in conjunction with vendors and providers sourcing products or service requests
Acts as the liaison between CBASE and AA Flight Service Procedures
Ability to travel domestically and internationally
All you’ll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor’s degree or equivalent experience/training
3 years experience in airline/hotel food and beverage, restaurants, catering, purchasing, or Flight Service
Prior project management work experience Preferred Qualifications- Education & Prior Job Experience Experience in airline catering operations, aircraft galleys, or flight service Skills, Licenses & Certifications ​Knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint and Publisher
Ability to be creative and analytical, with demonstrated problem-solving and decision-making skills
Ability to manage workloads with changing priorities, limited direction and ease
Ability to concisely present work to internal and external parties
Ability to organize, lead, and plan projects What you’ll get Feel free to take advantage of all that American Airlines has to offer:

Travel Perks:

Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits:

On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs:

We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k)

Program:

Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits:

Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Cities:

 Charlotte – NC

Requisition ID:

 79513