GENERAL MANAGER Position Available In Rutherford, North Carolina
Tallo's Job Summary: The General Manager position at Forest City Owls in Forest City, NC entails overseeing all organizational operations, managing staff, and driving revenue streams, such as ticket sales, sponsorships, and merchandise. Responsibilities include budget management, staff development, sales and marketing efforts, community engagement, game day operations, and communication with stakeholders. Qualifications include sports team management experience, strong communication skills, and a track record of revenue growth and customer service improvement.
Job Description
General Manager
Forest City Owls – Manager
Forest City • NC
Administration/General Management:
General Management/Profit & Loss
0
2
days ago
Position Overview:
The General Manager is responsible for management of all the operations of the organization. The GM is the leader of the organization, reporting directly to ownership and is responsible for the management of all staff. He/She is expected to create an environment of excellence and customer service within the organization. The GM is accountable for all sales and revenue lines for the team. This includes developing new revenue streams while ensuring the renewal and maintenance of current revenue streams remain consistent on an annual basis. There are five main revenue components (listed below) that determine the financial success of the organization. The General Manager’s main responsibility is to oversee all revenue streams by utilizing the human and capital resources to achieve them.
These include:
Ticket Sales
Sponsorships
Food and Beverage
Merchandising
Stadium Events and Rentals Responsibilities:
Develop and manage an operating budget including frequent reporting to ownership Develop & implement company strategies and operational plans Manage a variety of full-time, part time and volunteer/intern staff, including the hiring, training and professional development of all staff members Design and development of a sale & customer service oriented organization Lead sales and marketing efforts for all ticket sales, group sales, sponsorships, promotions and merchandise Develop relationships within the community with key members, constituents and business leaders Manage all game day operations, including security, guest services, concessions, ticketing, merchandise, game entertainment and promotions
Act as the primary liaison and communicate effectively with ownership and the league office
Responsible for all social media platforms and website
Responsible for P.O.S system and I.T.
Qualifications:
Previous experience with operations and managing a sports team, preferably within Summer Collegiate or Minor League baseball or a professional sports organization strongly preferred. Familiarity with ticketing system a plus Superior communication skills and strong interpersonal skills are mandatory Proven track record of increasing revenues and improving customer service Experience in developing and implementing marketing programs to business and community organizations Candidates shall be organized, professional, efficient and effective communicator, positive forward-thinking and a strong results-oriented leader
Ability to work in a fast-paced environment; adapts to change in the work environment, manages competing demands and can handle frequent changes
Willingness to work long hours, including holidays and weekends
