Banquet Manager Position Available In Watauga, North Carolina

Banquet Manager 3.6 3.6 out of 5 stars 711 Main St, Blowing Rock, NC 28605

Banquet Manager Job Summary:

The Banquet Manager is responsible for overseeing all aspects of banquet operations, ensuring the highest level of service and guest satisfaction for events of various sizes. This individual will lead a dedicated team, coordinate with other departments, and manage the logistics of banquet functions, from planning to execution. The ideal candidate will possess strong leadership qualities, exceptional communication skills, and a passion for hospitality.

Key Responsibilities:

Coordinate and execute all banquet events, including meetings, weddings, conventions, and private parties. Lead, train, and supervise banquet staff, ensuring they provide exceptional service and adhere to company standards. Collaborate with clients to understand their event needs, preferences, and expectations, providing guidance on menu selections, seating arrangements, and decor. Oversee the setup and breakdown of banquet spaces, ensuring all facilities meet safety and cleanliness standards. Manage event timelines, ensuring all aspects of the event run smoothly and on schedule. Monitor inventory levels of supplies and equipment, placing orders as necessary to ensure a seamless operation. Work closely with the culinary team to design and execute menus that align with client expectations and budgetary constraints. Address client inquiries, concerns, and feedback promptly and professionally, striving for positive outcomes and high client satisfaction. Maintain a thorough understanding of industry trends and best practices, implementing changes as needed to enhance service levels. Prepare reports and forecasts on departmental performance, labor costs, and overall event profitability. Ensure compliance with health and safety regulations and implement standard operating procedures within the banquet team.

Qualifications:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 2 years of experience in a banquet management or event planning role within the hospitality industry. Proven leadership skills with the ability to motivate and manage a diverse team. Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively. Strong communication and interpersonal skills for effective guest interaction and team collaboration. Proficient in event management software and Microsoft Office Suite. Flexible schedule with the ability to work evenings, weekends, and holidays as needed. Knowledge of food and beverage service, event planning, and the latest industry trends.

What We Offer:

Competitive Salary, Benefits (including health, dental, and vision insurance along with 401(k) plan, life and disability insurance, and more). Opportunities for professional development and growth within the company. A collaborative and dynamic work environment. We are an equal opportunity employer and a drug-free workplace. This is a Full-Time position which will require work on weekends, nights and holidays. Please, no phone calls about this job! EOE/AA. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.