Assistant Service Manager Position Available In Nassau, New York

Assistant Service Manager T.F. O’Brien Cooling & Heating 100 Denton Avenue, New Hyde Park, NY 11040 Contact Us Promotions Air Conditioning New Air Conditioning Installation Air Conditioning Repair Air Conditioning Maintenance AC Service Air Conditioning Systems Ductless Air Conditioning Mini-Split Air Conditioning Variable Refrigerant Volume (VRV) Air Conditioning High Velocity Air Conditioning Thermostat Repair & Replacement Heating Heat Pumps heating system maintenance heating system repair heating systems Heating Service new heating system installation High Velocity Heating Ductless Heating boilers Furnaces Oil Conversions Air Quality Products Replacement Thermostats & Repairs ductless Ductless AC & Heating Installation Ductless Air Conditioner Contractor ductless repair & maintenance Ductless System Warranties and Costs Mini-Split Air Conditioning & Heating Mini-Split Repair & Maintenance Packaged Terminal Air Conditioning (PTAC) Commercial HVAC Commercial Air Conditioning Installation & Repair Commercial Boilers Installation & Repair Commercial Heating Installation & Repair Commercial Maintenance Commercial Cooling System Tune-Ups Commercial Heating System Tune-Ups Commercial Rooftop Installation & Repair Variable Refrigerant Flow (VRF) Commercial Ductless Indoor Air Quality Air Sterilization Air Scrubbers Resources/About Recent Projects and Reviews Kerry’s HVAC Blog Incentives Service Areas Map Careers HVAC Training Program Apply For Financing Installations Before and After HVAC Maintenance Plans Residential HVAC Resources HVAC Glossary generators Learn About Ductless Systems (Infographic) HVAC Solutions Privacy Policy Promotions Contact Us Promotions Serving Long Island Since 1934 516.488.1800 Contact Us Promotions Air Conditioning New Air Conditioning Installation Air Conditioning Repair Air Conditioning Maintenance AC Service Air Conditioning Systems Ductless Air Conditioning Mini-Split Air Conditioning Variable Refrigerant Volume (VRV) Air Conditioning High Velocity Air Conditioning Thermostat Repair & Replacement Heating Heat Pumps heating system maintenance heating system repair heating systems Heating Service new heating system installation High Velocity Heating Ductless Heating boilers Furnaces Oil Conversions Air Quality Products Replacement Thermostats & Repairs ductless Ductless AC & Heating Installation Ductless Air Conditioner Contractor ductless repair & maintenance Ductless System Warranties and Costs Mini-Split Air Conditioning & Heating Mini-Split Repair & Maintenance Packaged Terminal Air Conditioning (PTAC) Commercial HVAC Commercial Air Conditioning Installation & Repair Commercial Boilers Installation & Repair Commercial Heating Installation & Repair Commercial Maintenance Commercial Cooling System Tune-Ups Commercial Heating System Tune-Ups Commercial Rooftop Installation & Repair Variable Refrigerant Flow (VRF) Commercial Ductless Indoor Air Quality Air Sterilization Air Scrubbers Resources/About Recent Projects and Reviews Kerry’s HVAC Blog Incentives Service Areas Map Careers HVAC Training Program Apply For Financing Installations Before and After HVAC Maintenance Plans Residential HVAC Resources HVAC Glossary generators Learn About Ductless Systems (Infographic) HVAC Solutions Privacy Policy Serving Long Island Since 1934 516.488.1800 Home » Careers » Assistant Service Manager Assistant Service Manager

• With Benefits/Incentives Apply Now! We’re currently offering sign-on bonuses of up to $5,000 depending on experience. If it’s time to energize your HVAC career, let’s talk. Click below and get started today. I’m Ready to Apply We are an Equal Opportunity Employer and all inquiries are kept confidential. T.F. O’Brien Cooling & Heating New Hyde Park, NY Full Time
• Onsite Monday
• Friday 8:00 am to 5:00 pm $60,000
• 80,000 + Overtime + Bonuses Is This the Opportunity You’ve Been Waiting For?

Do you thrive on staying organized and taking initiative? Are you self-motivated with a clear focus on achieving goals you set for yourself? Does juggling multiple responsibilities at once keep you energized, not overwhelmed? Are you someone who communicates confidently and clearly, whether it’s with leadership or your team? Do you take full ownership of your wins and your misses, always learning and improving? Are you the kind of person who doesn’t just plan but executes with purpose and pride? Do you naturally collaborate and contribute to a team’s success? Are you in search of more than just a job—a long-term career with growth, purpose, and impact? If this sounds like you, you might be exactly who we’re looking for. Let’s find out. You have probably seen our trucks or TV commercials. T.F. O’Brien is a family-owned and operated company that has been in business for over 90 years and proudly serves customers’ heating, cooling, and Indoor Air Quality needs in Long Island, Queens, and Brooklyn. At T.F. O’Brien, we strive to be different from other companies. Different in how we treat our customers, different in how we work with each other, and different in the results we achieve. These differences are best captured in our 33 Fundamentals that are the foundation for our extraordinary culture. This is what sets us apart and drives our success. We call it, The T.F. O’Brien Difference. Why Choose T.F. O’Brien? and What We offer?

Quality and Excellence:

We pledge to deliver unparalleled quality and excellence in all our services. As a team, we strive to redefine ultimate service and dependability.

Ethical Customer Interactions:

Demonstrating the highest standards of ethics, morals, honesty, and trust, we guarantee a customer experience that exceeds expectations.

Respect and Recognition:

Join a company that values respect for every employee, vendor, and customer. We celebrate ethical and moral behaviors and recognize triumphs, fostering a common mission of personal and professional success.

Effective Communication and Growth:

Experience an environment of truth where constructive criticism, continuous education, and constant encouragement lead to the best solutions for challenges. We promote personal growth for all team members, supporting a work-life balance.

Community Involvement:

Be part of a company that actively supports the communities we serve. Through charitable involvement, both physically and financially, we contribute to the well-being of the places where we live, work, and play, from involvement with John Crazy Socks to being involved with the Town Wide Fund of Huntington Long Island. We’re hiring a full-time Assistant Service Manager to join our growing team and play a key role in delivering exceptional service to our customers every day. As an Assistant Service Manager, you’ll be supporting our operations, ensuring smooth communication between our customers and service technicians. At T.F. O’Brien, we value excellence and reward it with competitive wages, comprehensive benefits, and the support you need to thrive in your career. The opportunities at T.F. O’Brien are limitless. What Will I Do? Assist in managing our CSR’s, Service, and Maintenance Technicians’ daily schedules to maximize results. Ensure that all service calls are properly completed through the technician debrief process. Provide and report clear, concise communications with department managers, employees, and customers, including keeping customers appraised of the company schedule and requested lead times. Assist in monitoring the quality of service delivery and ensure customer satisfaction Assist in handling customer inquiries, complaints, and feedback professionally and promptly Prepare reports and analyze service department performance metrics

Key Points and Responsibilities:

Communicate with the Service Manager regularly and routinely to resolve questions, concerns, or issues. Meet or exceed all assigned financial goals. Implement all company best practices that apply within the department promptly. Assist the Service Manager in developing departmental goals that align with company goals each year. Gain a thorough and complete understanding of how department performance impacts the company’s financial and KPI results. Provide constant positive coaching and feedback for team members in a group and one-on-one setting. Report all relevant information, reports, and data to the Management Team as required. Will report on any relevant safety, compliance, or legal issues directly to the Service Manager. Assist in participating in Company meetings and hold regular department meetings. Do I have What it Takes? 2-3 years HVAC experience preferred Ability to adapt and manage multiple responsibilities High attention to detail Strong organizational skills Ability to analyze large sets of data and make informed decisions Don’t Wait. . . Apply Today! Please email us at [email protected] with a copy of your resume if you are serious about this opportunity! To learn more about careers at T.F. O’Brien, please visit our website at www.tfobrien.com/careers We are an equal-opportunity employer and referral source. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines. Benefits Competitive compensation Opportunities for Overtime Bonuses/Spiffs Contribution to your retirement plan Health/Dental and Vision Insurance Get recognized for your accomplishments through internal advancement opportunities. Maintain a work-life balance with our Paid vacation and Paid holidays Paid In-house/Outside Training Group Outings Training Fully equipped training center Paid training for techs just starting out on their career Paid continued learning for experienced pros Advancement Opportunities At T.F. O’Brien, we want to see you make the most of your career. We’ll help you succeed and grow, whether you’re just getting started or if you come to us with years of experience. Your Path to Success Maximum effort. Commitment to excellence. Attention to detail. Courtesy. Honesty and transparency. Integrity. Those are just some of the values we live by at T.F. O’Brien. It’s the reason why 14,000 people on Long Island trust us with their home comfort, and it’s your path to success with us.