Floor Manager Position Available In New York, New York

Floor Manager
Eléa
217 W 85th St, New York, NY 10024, United States
Full Time • Salary ($75k – $90k)

Expires:

Jul 6, 2025 Be an early applicant
Required Years of Experience 2 years Job Details
Job description We are seeking an experienced Restaurant Floor Manager with a strong understanding of wine to join our team, working alongside our General Manager. The ideal candidate will bring a solid background in food service management and a passion for delivering outstanding guest experiences. As the Floor Manager, you will be responsible for maintaining the highest standards of service, food safety, and quality. This position demands a proactive leader with the ability to effectively manage staff, control inventory, and create a seamless dining experience for our guests. To succeed in this role, you should have solid management experience in a fast-paced restaurant environment and a strong understanding of front-of-house operations. Your leadership will be key in ensuring that both guests and staff have a memorable experience every day. Responsibilities Coordinate daily Front of the House restaurant operations
Deliver superior service and maximize guest satisfaction
Respond efficiently and accurately to guest complaints
Regularly review product quality
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations Skills

MUST HAVE EFFICIENT WINE KNOWLEDGE

Proven work experience as a Restaurant Floor Manager
Proven customer service experience as a manager
Extensive food and beverage knowledge (especially wine), with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software. (OpenTable and SevenRooms)
Strong leadership, motivational and people skills

Job Type:

Full-time Pay:

$75,000.00 – $90,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

10 hour shift
Evening shift

Work Location:

In person

Compensation Details Compensation:

Salary ($75,000.00 – $90,000.00)

Benefits & Perks:

Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts Required Skills Ability to Manage Staff Effectively Proactive Leadership Strong Communication Skills Conflict Resolution skills Organizational Skills Performance Appraisal Skills Inventory Management Skills Understanding of Food Safety Regulations