Household Manager — Chelsea & Midtown Position Available In New York, New York

Household Manager Position Summary:

The Household Manager will provide leadership and oversight of two 2,500 sq. ft. leased residences in Chelsea and eventually a much larger condo residence in Midtown. None of these are a primary resdidence. Taking direction from the out of state Director of Residences/Chief of Staff, the Household Manager will provide daily insight and instruction to the local cleaning service and all vendors allowing for efficient operation in service to the Principal and his guests. Examples of key services for which this role is responsible include oversight of housekeeping service, laundry & wardrobe management, shopping, keeping pantry, bar and refrigerators stocked, household inventory control, errand running, floral arrangements and event oversight. The Household Manager will work closely with other highly valued out-of-state household staff to ensure the Principal’s needs are proactively supported. The role requires a healthy level of confidentiality, collaboration, critical thinking, and flexibility. The ideal candidate will be detail-oriented, organized, dependable, and a consummate team player.

Additional responsibilities include:

coordination of household team, planning for and implementing organizational home projects, ensuring delivery of daily services as expected by the Principal, participating in light housekeeping/general tidying, holiday decorating, ensuring property readying and transition, and assisting with miscellaneous tasks. The Household Manager will also oversee third-party contractors and vendors and approve invoices before forwarding them to the Family Office for payment. The successful candidate will move about the residences seamlessly, have experience working in a private home, have superb time management skills, and be a team player. The Household Manager will intuitively assess Family dynamics, possess a “no task is too big or small” mentality, and assist with various household duties. The Household Manager will report directly to the Director of Residences/Chief of Staff and will coordinate and collaborate with the out-of-state Personal Assistant on communications with the Principal. A warm, calm, professional demeanor is required. The Household Manager will demonstrate a willingness to listen and learn and put the Principal’s needs first. The successful candidate will possess an unwavering commitment to protecting the Principal’s privacy and confidentiality. The Household Manager must be available to work occasional evenings and weekends when Principal and guests are in residence. The schedule when Principal and guests are not in residence is generally Monday through Friday from 9am-5:30pm. However, flexibility in scheduling is an important requirement. The Household Manager may travel in advance and support of Principal’s visits to other out-of-state properties and may also be requested to remain on property during these visits. The Principal has a history of retaining valued staff and is seeking a long-term placement in this important role.

Essential Duties and Responsibilities:

Provide weekly updates to the Director of Residences/Chief of Staff. Coordinate with administrative counterparts in the management of a dynamic calendar of professional and personal engagements for the Principal. Provide the Principal with seamless communication and planning for personal, property, and household needs. Supervise the household team including housekeeping and all vendors as required. Assist with planning, setup, organization and seamless orchestration of small to large-scale events hosted at residence and elsewhere as requested. Plan for and oversee organizational projects (e.g., closets, preparing items for donation, etc.). Oversee household inventory checklists for supplies requested by the Principal (e.g., cleaning supplies, household items, food, wine, etc.) and ensure team has sufficient quantities at all times. When necessary, coordinate with outsourced vendors for special cleanings. Ensure seamless execution of holiday tasks and transitions including decorating interiors and exteriors of home for Christmas and other holidays. Ensure the Principal is prepared for any miscellaneous holiday needs. Maintain household “look books” for future reference. Prepare Principal’s properties for overnight guests and act as a contact for communications with guests. Other duties as assigned.

Education and Experience:

Bachelor’s degree preferred and a minimum of five years of experience working in a similar role for a private Family. Adept in all areas of personal service, residential property and home management, hospitality and property oversight. Demonstrated experience in maintaining a private employer’s confidentiality, safety, security, and privacy. Superb written and oral communication skills; a gift for distilling information into concise verbal and written formats. Valid U.S. Passport required; willing and able to travel to support the Principal at his out-of-state properties. Familiarity with the Spanish language is a plus.

Personal Qualities & Character:

Creative, conscientious problem solver. Thoughtful and value-driven representative who carefully considers financial decisions with the Principal’s best interests in mind. Discreet individual who can work independently and as a team member. Finds deep satisfaction from being in service of a Principal and anticipating needs. Possess a “no job too big or too small” attitude, and keep a strong moral compass and sense of personal integrity. Enjoy working closely with Family members, employees and vendors to promote a positive productive congenial environment. Can “read a room” and is sensitive to maintaining the Principal’s privacy. Critical thinker with the ability to exercise judgment, set priorities and cope with competing demands Excellent time-management and general organizational skills with the ability to effectively delegate. Possess a high level of accuracy, attention to detail and follow through. Unwavering ability to tackle difficult or challenging issues openly, with tact and candor When Principal is in residence, ability to accommodate a non-traditional work schedule and willingness to remain flexible to meet his needs. Must be computer savvy with proficiency in Mac and PC operating systems, including Office, Chrome, and Safari. Proficient in ordering online groceries, household products, etc. Only local New York metro-area candidates will be considered for this live-out position. For immediate consideration, please email your updated resume in Word (not pdf) to chris@christopherbakerstaffing.com .