Assistant Restaurant Mngr Position Available In Onondaga, New York

Assistant Restaurant Mngr Craftsman Inn and Suites – 4.0 Fayetteville, NY Job Details Full-time $60,000 a year 1 day ago Qualifications Hospitality Mid-level Supervising experience Organizational skills Leadership Restaurant experience Communication skills

Full Job Description Position Summary:

As the Assistant Restaurant Manager, you are a key leader in delivering exceptional dining experiences. This role supports the Restaurant Manager in overseeing all daily operations of the restaurant and bar, ensuring a seamless, service-oriented environment for both guests and staff. With a hands-on leadership approach, you will supervise, train, and motivate team members while maintaining high standards of quality, compliance, and guest satisfaction.

Key Responsibilities:

Guest & Team Interaction Approach all interactions with guests and staff in a warm, friendly, and service-oriented manner. Actively manage the restaurant floor during shifts, including handling guest concerns, server assignments, and FOH/HOH coordination. Respond to guest complaints in a timely and professional manner, ensuring satisfaction and resolution. Staff Management & Leadership Supervise, schedule, and train bartenders, servers, bussers, hosts, and runners. Conduct interviews, onboarding, coaching, and regular performance evaluations. Empower and develop team members through regular feedback, departmental meetings, and open communication. Enforce grooming and appearance standards as outlined in the hotel handbook. Operational Oversight Oversee all aspects of daily restaurant and bar operations, including opening/closing procedures and shift checklists. Ensure all side work, restocking, and cleaning tasks are completed before and after each shift. Manage compliance with New Castle policies, S.O.P.s, and all local liquor, health, and sanitation laws. Inventory, Budgeting & Vendor Relations Order and stock equipment and supplies to meet operational needs. Maintain cost controls and ensure operations remain within approved budgets. Prepare weekly payroll and tip distribution sheets. Monitor loss prevention procedures to protect company assets. Follow corporate product specifications and maintain only approved vendor relationships. Business Strategy & Communication Assist with preparation of F&B forecasts and analyze trends to maintain competitive status and profitability. Coordinate food and beverage promotions and special events. Stay informed on hotel events, guest services, and initiatives to support cross-departmental communication. Regularly check and respond to emails and ensure supervisors are informed of any issues or concerns. Banquet & Event Support Assist in managing banquet service operations, including pre-shift EO reviews and timeline management. Serve as a liaison between event contacts and the service team to ensure smooth execution.

Qualifications & Requirements:

Previous supervisory experience in restaurant or hospitality settings required. Excellent communication, leadership, and organizational skills. Ability to work a flexible schedule including nights, weekends, and holidays. Strong understanding of service standards, safety compliance, and food & beverage trends. Must be able to perform all front-of-house and bar duties.

Work Environment:

Fast-paced, team-oriented hospitality setting. Physical requirements include standing for long periods, lifting up to 25 lbs, and moving throughout the restaurant floor.

Salary/Rate:

60,000/year based on 47 hour work week (non-exempt role) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.