DSS House Manager Position Available In Suffolk, New York

DSS House Manager 4.0 4.0 out of 5 stars 7 South 28th Street, Wyandanch, NY 11798 PURPOSE The House Manager is responsible for the overall operation of the shelter and serves as the supervisor of the property. The House Manager is expected to be on-call for situations that include the absence of a staff member on duty, evacuations of the building and other situations which require additional staff assistance.

REQUIREMENTS

High School Diploma or Equivalent Strong communication skills, customer service skills, organizational skills, and computer literacy. Capable of multi-tasking and being flexible within their role. Prompt and Courteous phone manner. Knowledge of telephone, computer, and security procedures for the company.

ESSENTIAL JOB FUNCTIONS

Completes intake for incoming clients. Upon admission, review all rules with new clients. Obtains a list of client’s medications, emergency contact numbers, assign weekly chores, assign a room, and resident signs admission book. Provides bedding, linens, and personal hygiene items as needed by the clients. Serves as point of contact for day to day needs of clients within the shelter location they are assigned. Participates in-group training sessions in first-aid, security and surveillance techniques, social work and counseling training programs, food, and fire safety training. Conducts weekly house meeting with residents to review rules and regulations, go over the weekly menu, laundry list, weekly chose list, and any open weekend passes. Provides daily headcount to Headquarters when morning checks are completed. Reports concerns regarding residents and any major infraction of house rules to Case Workers, Program Manager, and Program Director. Maintain with accuracy the sign in/out book. All individuals must sign in/out every time they enter or exit the property. Responsible for both the interior and exterior cleanliness of the property. Troubleshoot maintenance issues and perform small household fixes. Report all needed repairs immediately to Maintenance team. Make regular inspections of the building to assure client safety and compliance with established procedures, standards, and regulations including monthly walk through with checklist. Conducts monthly fire drills as required and sends the form to Case Workers once per month. Inspection fire extinguishers, smoke detectors, first-aid kit and include status within the fire drill report. Logs all events, unusual activities, incidents and prepares Incident Reports. Keeps an updated floor plan detailing which resident is in each room. Upon vacant room, House Manager must prepare for a new admission and complete the following: clean room, map, dust, broom, and vacuum, submit maintenance request, if necessary, wash down mattress and box spring and check bug cover on the mattress. Maintains confidentiality of client information and records. Coordinates with shelter Driver for client transportation as needed.