General Manager – Marine Position Available In Suffolk, New York

General Manager – Marine Strong’s Marine Mattituck, NY 11952 General Manager – Marine Lead with Purpose. Grow with Strong’s. Thrive on the Water. Are you a hands-on leader who thrives in a dynamic, fast-paced environment? Do you have a passion for people, operations, and delivering an unforgettable customer experience? Strong’s Marine is looking for a Marina General Manager to lead our flagship location in Mattituck , a scenic, waterfront hub for high-end boating and unforgettable summer moments. About Strong’s Marine Founded in 1945, Strong’s Marine is the Tri-State’s premier, family-owned dealer for Cruisers, Regal, Fairline, Cobalt, and Pursuit Boats . With 7 on-water locations across Long Island, we’ve earned Boating Industry’s title of #1-ranked dealer in the Northeast every year since 2004 . Our growth is powered by our incredible team and commitment to what we call “Super Service” —delighting clients while having fun doing it. We’re proud to be the first Marine Industry Certified Dealer in New York (since 2006) , and we’re still raising the bar. About the Role As Marina General Manager , you’ll take full ownership of daily operations, team leadership, customer satisfaction, and profitability at our Mattituck location. Reporting to the Director of Operations, you’ll set the standard for service excellence, safety, and client engagement. This is a high-visibility leadership role ideal for someone who loves boats, builds strong teams, and drives results. What You’ll Do Oversee day-to-day marina operations in alignment with our service culture, policies, and procedures. Set the tone for professionalism and client service to help improve our Net Promoter Score (NPS). Participate in the annual budgeting process; monitor performance monthly, investigate variances, and implement corrective actions. Provide regular performance updates to the Director of Operations. Conduct facility evaluations and take action to uphold appearance and safety standards. Ensure the safety and maintenance of all marina equipment, property, docks, and grounds. Provide training for staff on safety practices and job functions. Collaborate with leadership to execute facility, equipment, and capital improvements. Maintain professional relationships with clients, vendors, agencies, and contractors. Resolve customer concerns in alignment with company values. Support sales initiatives by collaborating with Marketing, Sales Management, and the Pre-Owned Sales team. Share knowledge and support fellow General Managers to ensure a consistent, high-quality client experience across all locations. Manage staffing needs including recruiting, hiring, onboarding, and training seasonal and full-time team members. Conduct timely performance reviews and ensure supervisory staff do the same. Partner with the Training Department to develop individual growth paths for team members. Support yacht shows, events, and promotional activities as needed. Ensure yachts on premises are kept in sale-ready condition. Ensure compliance with all local, state, and federal laws and safety/environmental regulations. Follow all operational policies and procedures. Perform other duties as assigned by management. What You Bring 3-8 years of marina, hospitality or operations management experience Marine industry background strongly preferred Strong leadership and interpersonal skills Budgeting, scheduling, and team supervision experience High emotional intelligence and ability to resolve issues tactfully Proficiency in Microsoft Office and operational software Bachelor’s degree preferred but not required A love for the water and a desire to deliver memorable customer experiences What You’ll Get Competitive salary + performance-based bonus Medical, dental & vision insurance 401(k) with generous company match Profit sharing Paid time off (vacation, holidays, sick days) Career growth & leadership development Access to rental boats & discounts at our on-site restaurant A fun, respectful, and supportive team culture Why Join Strong’s? You’re not just joining a team—you’re joining a family. We’re a company that celebrates wins , supports growth , and lives our values on the water and off. If you’re driven, customer-focused, and ready to make waves in your career, we want to meet you. Apply today and take the helm of your next great opportunity.

Job Type:

Full-time Pay:

From $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person