General Manager Position Available In Philadelphia, Pennsylvania

General Manager
EJC Consulting
Philadelphia, PA
Full Time

• Salary ($55k
• $65k)

Expires:

Jul 11, 2025 Be an early applicant
Required Years of Experience 3 years Job Details Philadelphia, PA

• Restaurant and bar group seeks a General Manager (“GM”)

About:

Full scale restaurant, bar and nightlife, including special public and private events.

Responsibilities:

• This role is active on the floor during service supporting both their management team and hourly team members
• The GM works with the chef(s) and owner(s) to make strategic operational and fiscal decisions for the group, as well as maintain a positive, supportive, and unified message and approach on all initiatives, policies, and procedures
• Exemplify all of the core values while maintaining proper service, service standards, product quality, cleanliness, and all other factors contributing to the success of the operation
• Perform administrative tasks including but not limited to financial reports, scheduling, facilities maintenance, and Health Department checks
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Adhere to company standards and service levels to increase sales and minimize costs
• Establish appropriate staffing
• Ensure proper staff training
• Interact with guests to ensure service and food quality
• Cultivate relationships with guests to create return business
• Create social media and marketing plan to drive revenue
• Troubleshoot any escalated guest issues
• Drive and support the continual development of managers and team members by upholding performance expectations, providing ongoing feedback, and offering input for regular performance reviews
• Ensure that proper safety and security procedures are in place to protect employees, guests and company assets
• Build and maintain strong positive relationships with all key stakeholders
• Support private event inquiries, planning and day-of event execution
• Assist in managing customer service responses and leading all guest recovery efforts including but not limited to online feedback, guest complaints, and immediate service recovery
• Lead by example in properly executing all service standards and protocols
• Hold all managers and staff responsible for knowledge of food and beverage menus and knowing and following all company’s policies and procedures
• Cultivate community and charitable organization efforts in a mutually beneficial way
• The GM will be closing manager 4 nights a week.

Qualifications:

• Minimum 3 years of restaurant/bar/nightlife management experience in a high volume with revenues exceeding $1M
• Team-focused mindset and empathetic approach to collaboration
• A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
• Excellent communication, organizational, and interpersonal skills
• Ability to remain calm under pressure and resolve guest conflict
• Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
• Self-motivated, detail oriented, and results driven
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment
• Education in Hospitality preferred
• RAMP and ServSafe certified Benefits
• We offer competitive pay and benefits package, including medical, paid time off, dining discounts and spend allowance, plus more.

Job Type:

Full-time Salary:

$55,000.00

• $65,000.

00 per year

Benefits:

Employee discount
Health insurance
Paid time off
Paid training

Compensation Details Compensation:

Salary ($55,000.00

• $65,000.

00)

Benefits & Perks:

Health Insurance, Paid Time Off, Potential Bonuses, Dining Discounts Required Skills Team Development and Training Customer Service POS Systems Customer service excellence Scheduling Financial Acumen Food Safety Knowledge Strategic Planning