General Manager – Team Lead Position Available In Chester, South Carolina

Job Description:

As the team at Zaxby’s expands, we’re saving a seat for you! To our guests, Zaxby’s is more than just a place to eat – it’s aplace to have fun, spend time with friends, and enjoy greatfood. To our team members, Zaxby’s is an indescribably great place towork! General Managers are responsible for providing guidance andleadership to their team to create a positive culture and maintainhigh team morale. You will execute and assist in the development ofaction plans according to company goals and objectives. You willmanage and oversee the daily operations of the restaurant focusingon staffing, team member development, sales growth, costmanagement, guest experience, and ensuring brand standards areconsistently upheld. Perks Competitive pay + quarterly bonuses Paid Time Off Paid Holidays Recognition Program Employee Referral Program Flexible Work Schedules Opportunities to Advance Benefits Medical Insurance Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match (additional eligibilityrequirements) Duties and Responsibilities Complete all training requirements including: Zaxby’s General Manager Development Plan and OperationsExcellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences toguests Maintain appropriate staffing levels by sourcing, interviewing,hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoingmentoring, coaching, and development while holding team membersaccountable for their performance Ensure effective work schedules are created timely andappropriately to drive sales and control labor costs Plan and delegate shift assignments including communicatingexpectations and adjusting as needed Ensure service, product quality, and cleanliness standards areconsistently upheld Create and maintain a positive culture and healthy team moraleby providing guidance and leadership while being an example androle model for the team Manage profitability through driving sales, controlling costs,developing team members, and ensuring operational standards areconsistently upheld Strive to increase sales by building community relationshipsand providing outstanding product and service Control costs and losses and strive to improve at everyopportunity by maintaining operational standards, and ensuringcompliance with all Zaxby’s Franchising LLC and Zax LLC guidelines,policies, and procedures Complete performance reviews for crew members and assist withperformance reviews for managers Maintain compliance with Zaxby’s Franchising LLC, Zax LLC,federal, state, and local laws, guidelines, policies, andprocedures Utilize management tools and keep neat, accurate, and currentrecords Review performance metrics daily and develop action plans toenhance the execution of systems and processes to improveprofitability, sales, and guest experience Other responsibilities Handle and report guest and team membercomplaints/concerns/injuries timely and in a friendly andrespectful manner Maintain an attitude of flexibility that allows performanceabove and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelinesand procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operationsfunction properly Job Qualifications The following requirements must be met in order to qualify for thisposition. Must be 21 years of age or older Must have a valid driver’s license, vehicle insurance, andreliable transportation Open availability and the ability to work a minimum of 5 daysand 48 hours per week Ability to work a flexible schedule including days, nights,weekends, and holidays Successful completion of background check and motor vehiclereport Must possess leadership qualities, organizational skills, andability to interact cooperatively with others Required minimum education: High school diploma or equivalentand some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essentialfunctions of this position. Reasonable accommodations that do notcreate an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the useof ladders Frequently lift, push, pull, and carry up to 50 pounds,including lifting overhead Continuous use of hands and wrists for grasping and finemanipulation Communicate proficiently through speech, reading, andwriting Maintain effective audio-visual discrimination and perceptionto observe and respond to the environment Work in an environment that features hot and cold temperaturevariations and exposure to food allergens Operate and work safely with restaurant equipment including,but not limited to, knives, fryers, and potentially hazardousequipment