Assistant General Manager Position Available In Dorchester, South Carolina

Assistant General Manager Cambria Hotel Summerville

• Charleston Summerville, SC Job Details Full-time $40,000
• $42,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Referral program Qualifications Mid-level High school diploma or GED Bachelor’s degree POS Front desk Computer skills Business Administration Business Communication skills Full Job Description Raines Co.
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Position Summary:

The Assistant General Manager’s purpose is to work with the General Manager to assure all operations are coordinated to exceed expectations. This position requires an exceptional service personality with a “hands on” approach. The successful candidate will also have a proven track record of team building and leadership, superior service instincts, and outstanding communication skills to effectively deal with guests and staff. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, an Employee Referral Bonus Program and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Job Functions This is not a remote position Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert General Manager of potential issues Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions Supervise staff in multiple departments as needed Use company-wide tools, systems and applications without exception Provide hands-on support for front office operations Ensure accounts receivables are updated and invoices are sent and reconciled weekly. Follow-up with customer payments to ensure proper credit to accounts and escalate customer non-payment issues immediately Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved Ensure a safe and secure environment for guests, employees, and hotel assets Respond to guest inquiries to include complaints Report incidents to the appropriate people to include HR, Insurance, RDO, etc Maintain a proactive human resources function to ensure positive employee relations, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations Make recommendations for capital improvements to enhance the assets of the company and brand loyalty Qualifications Prior Assistant General Manager, Front Office Manager, or Operations Manager experience Proficient in Microsoft 365 or similar computer applications Experience with brand’s PMS and Point of Sales systems Minimum High school diploma, GED or equivalent Bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major preferred Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.