General Manager (Bilingual) Position Available In Hamilton, Tennessee
Tallo's Job Summary: The General Manager position at Community Choice Financial requires overseeing store success, coaching and training employees, enforcing quality standards and security measures, and participating in audits. This role involves developing marketing strategies, managing store security, and handling customer situations professionally. Qualifications include a high school diploma, leadership experience, and excellent communication skills. The position offers benefits such as career advancement opportunities, medical insurance options, and paid time off.
Job Description
Job Description:
Overview:
General ManagerCommunity Choice Financial
- Family ofBrand
- As a results-driven General Manager, you will oversee thesuccess of your store and team by setting the bar high forperformance and customer service.
You will provide ongoing coachingand training to your team to reach Company objectives, increaserevenue, and further develop their skills while demonstrating yourleadership. Reporting to the District Director of Operations, youwill oversee marketing efforts for your location, champion storesecurity and loss prevention, help enforce adherence to qualitystandards, and review all transactions to create an environmentthat fosters growth and innovation.•
Responsibilities:
Coach,lead, and develop all store employees to obtain new business andincrease store growth by demonstrating knowledge of and training onsystems, Company standards, account management, recovery(collections), job duties, and performance reports.
Lead the chargeand set the example for all store employees to identify localmarketing strategies, use business-to-business partnershipopportunities, obtain referrals, host and participate in communityand in-store events to steer growth and build revenue.
Enforceadherence to quality standards, procedures, and local and statelaws and regulations. Audit loan/pawn agreements and transactionsto ensure staff accordance with procedures and practices.
Participate in audits and compliance reviews as directed by thecorporate office or District Manager.
Supervise and maintain officesecurity including cash management and loss prevention by verifyingand documenting cash overages/shortages, vault, inventory,deposits, and expenses. Conduct proper opening and closingprocedures.
Examine, evaluate, and process loan/pawn applicationsand all relevant transactions, and assess risk within establishedlimits.
Participate in the selection, review, hiring, and retentionof new employees.
Develop work schedules in accordance with budget,workloads, and store needs. Ensure store is staffed for optimalperformance.
Handle complex customer situations that arise withintegrity and professionalism.
Monitor and maintain internal andexternal store appearance and address basic facilities needs,including scheduling maintenance services. This includes overseeingstore planogram and ensuring seasonal and/or promotional marketingmaterial are displayed properly.
Work efficiently in a rapidlychanging and fast-paced environment and handle multiple challengingtasks with ease to meet individual and team performancestandards.
Utilize strong interpersonal skills to communicate andinteract with customers and Team Members at all levels.
Ability tomaintain a full-time work schedule with regular in-personattendance, including some weekend hours, is required for thisposition. A full-time work schedule for this position includes, ata minimum, 40-hours per week
Speak with your recruiter for the most up-to-date hourlyrequirements.
Qualifications:
High School Diploma or equivalent required Minimum two years of experience and proven success in asupervisory or leadership role in retail, financial, service, orrelated industries Excellent verbal and written communication skills Ability to work phone, Point of Sale, Microsoft Office, andother systems Valid driver’s license, auto insurance, and personal vehicle touse throughout the workday (mileage compensated) Must be at least 18 years of age (19 in Alabama) Background check required (subject to applicable law) Ability to meet the physical demands of this position, whichfrequently include: the ability to remain in a stationary position,including standing up to 90% of the time, the ability to move andtransport up to 25 pounds, the ability to move about inside andoutside of the store, and the operation of mechanical controls,such as a keyboard.
Preferred Qualifications and Skills Associate degree or higher Experience in check cashing, document verification, money orderprocessing Bilingual English/Spanish is a plus and may be required forcertain locations
What We Offer:
Our Benefits Include
- :•Acomprehensive new hire training program Access to a robust learningmanagement system, full of e-learning modules and training programsto help boost your professional and personaldevelopmentPerformance-based career advancementEducationalReimbursement ProgramMultiple coverage choices for medicalinsurance, all include free telemedicine and medical spendingaccount (HSA/FSA) optionsTraditional 401(k) and Roth 401(k)Retirement plan with a generous Company matchprogramCompany-Sponsored Life and AD&D InsuranceVoluntarybenefits, including dental, vision, short-term and long-termdisability plans, accident, critical illness, hospital confinementinsurance, and even pet insurancePaid Time Off (Accrue 12 days percalendar year plus additional days for each year of service afterthe first year of employment)Diverse Culture and InclusiveEnvironment•Based on current benefit offering, which is subject tochange with or without notice.
Certain benefits are subject to theterms and conditions of the governing plan documents which shouldbe consulted for additional details and eligibility requirements
- About Us
- TitleMax
- is one of the nation’s largest title lendingcompanies helping thousands of people every day get the cash theyneed through title loans/pawns and now in select states, withpersonal loans. Since our first store opened in 1998, TitleMax
- has expanded to over 900 locations spanning 14 states.
- Theinformation contained herein is not intended to be an all-inclusivelist of the duties and responsibilities of the job, nor is itintended to be an all-inclusive list of the skills and abilitiesrequired to do the job. The Company may, at its discretion, revisethe job description at any time, and additional functions andrequirements may be assigned by supervisors as deemed appropriate
- Requirements, skills, and abilities included have been determinedto illustrate the minimal standards required to successfullyperform the position.
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Important:
The Community Choice Financial
- Family of Brands will never ask you for banking or other paymentinformation at any point during the interview or hiring process,nor will we conduct an interview via text message. Any officialemail correspondence will come from the domains @ccfi.com,@titlemax.com, or @titlemax.biz. In-store positions are in-persononly.
- The Community Choice Financial
- Family of Brands iscommitted to providing an inclusive workplace free ofdiscrimination based on race, color, religion, sex, age, nationalorigin, military status, disability, pregnancy, sexual orientation,gender identity or expression, genetic information or any othercharacteristic protected by applicable law.
Candidates of allbackgrounds are encouraged to apply. CCFI Companies, LLC is anequal-opportunity employer.
