FOH Manager or Supervisor Position Available In Tuscaloosa, Alabama
Tallo's Job Summary: The FOH Manager or Supervisor position at Dreamland in Northport, AL, involves overseeing all restaurant operations, ensuring customer satisfaction, and maintaining a safe environment. This role requires strong customer service skills, ability to work long hours, and lift heavy items. A high school diploma and 2 years of food and beverage experience are preferred.
Job Description
FOH Manager or Supervisor 3.4 3.4 out of 5 stars 101 Bridge Avenue, Northport, AL 35476
POSITION TITLE:
Service Manager or Supervisor
REPORTS TO
General Manager
POSITION SUMMARY
Oversees all facets of the restaurant. Must have strong customer service skills. This position requires a working knowledge of restaurant operations. Person must be friendly, enthusiastic, and project a positive and professional image as this person works in a customer relation’s environment. Must be capable of working 50 plus hours per week on multiple shifts in a restaurant floor and kitchen environment. Must also be able to lift a minimum of 50 pounds.
CORE RESPONSIBILITES
Will supervise all staff in accordance with the operational standards, procedures and policies. Must be able to perform each position in the restaurant. Is responsible for
CUSTOMER
SATISFACTION and delivering the Dreamland experience. Will assist in purchasing and inventory. Will assist in the periodic employee evaluations as set forth in the Dreamland employee handbook. Will develop initiatives to build sales, profitability, and guest counts. Will assist in maintaining effect cost controls including daily inventory and regular check audits. Will ensure a safe and secure work and dining environment for personnel and guests. Will ensure all Federal, State and local laws are being complied with at all times. Will assist in scheduling staff to ensure the proper amount of staff is on the floor to provide excellent customer service.
AUTHORITY, RESPONSIBILITY & ACCOUNTABLIITY
Is responsible for the continued training of staff and maintain a working knowledge of all menu changes, products, and Food Service laws and regulations. Responsible for overall customer service and food quality. Regularly taste tests menu. Responsible for the sanitation and cleanliness of staff and all restaurant areas. Inspects front and back of the house frequently to ensure adherence to health and safety regulations and high industry standards. Responsible for the maintenance and proper functioning of all Dreamland equipment including restrooms, televisions, and bar equipment. Assist in ordering, receiving, storing and issuing of all food, beverage, retail, and small ware items to ensure a minimum of loss. Will assist in the maintenance of records regarding restaurant operations, including manager logs, sales reports, payroll data, and employee communication records. Is responsible for proper administration of all cash handling procedures. Any other duties determined by General Manager.
Education:
Must have a minimum of a high school diploma. Two-year college education is preferred. Must be able to speak, read, write and understand the primary language used in the workplace.
Experience:
Must have a minimum 2 years food and beverage experience. Server or catering experience is preferred.
Brand:
McDonald’s Address:
101 Bridge Ave Northport, AL•35476
Property Description:
110•Bridge Ave•
Northport, AL Property Number:
110