Player Services Shift Supervisor Position Available In Harrison, Mississippi
Tallo's Job Summary: The Player Services Shift Supervisor at Golden Nugget Casino in Biloxi, Mississippi is responsible for supervising all Player Services personnel to ensure accurate control over casino funds and adherence to policies and procedures. This role involves developing staff, maintaining staffing levels, and ensuring a positive guest experience through professional service. Candidates must be flexible with their work schedule and possess strong communication and organizational skills.
Job Description
Player Services Shift Supervisor
Biloxi, Mississippi
28064
Golden Nugget
Casino
Job Description The Player Services Shift Supervisor is responsible for assisting the Player Services Shift Manager in the successful operation of Player Services. Supervises all Player Services personnel in the performance of their duties to ensure all patrons have an enjoyable gaming experience. Assists and advises the Player Services personnel as necessary, to assure the successful performance of their assigned job duties and the Company overall. Responsibilities Responsible for supervising the Player Services personnel to ensure accurate control over casino funds. Ensure all policies and prores are followed.
Consistently deliver positive, courteous and professional guest service in all interactions with guests, ors, vendors and fellow employees.
Development of staff, interviews, hires and evaluates.
Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities.
Ensuring that all state and federal guidelines for casino banking are being followed.
Review Player Services shift activities with Player Services Shift Manager.
Maintain a clean, safe, hazard-free work environment within area of responsibility. Qualifications Ability to work flexible scles, including nights, weekends and holidays is required.
Ability to deliver a service level which creates an atmosp that makes our guests want to return, giving each guest a positive, memorable experience.
Must be proficient in MS Word, Excel and Outlook.
Ability to establish priorities, meet deadlines and handle multiple simultaneous tasks.
Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement ofanizational goals.
Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
Excellent interpersonal,anizational and communication skills.
Display strong work ethic and team work.
Ability to maintain strict confidentiality relative to financial data and marketing plans.
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