FOH Manager Position Available In Mecklenburg, North Carolina

FOH Manager Capital Food Group 14835 Ballantyne Village Way, Charlotte, NC 28277 Job Overview We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role is crucial in ensuring a seamless dining experience for our guests while managing front-of-house staff and coordinating with the kitchen team. Responsibilities Supervise and train front-of-house staff, ensuring high standards of service and hospitality. Manage cash handling procedures, including processing payments and maintaining accurate financial records. Coordinate banquet services and special events, ensuring all details are executed flawlessly. Collaborate with the kitchen team to maintain food safety and food handling standards. Address guest inquiries and complaints promptly, ensuring customer satisfaction. Assist in scheduling staff shifts and managing labor costs effectively. Monitor dining area cleanliness and ambiance, ensuring a welcoming atmosphere for guests. Implement food management practices to optimize inventory control and reduce waste. Requirements Previous experience in a hospitality or culinary environment is preferred. Strong cash handling skills with attention to detail in financial transactions. Knowledge of food safety regulations and best practices in food handling. Experience in banquet management or event coordination is a plus. Excellent communication and interpersonal skills to foster a positive team environment. Ability to work collaboratively with kitchen staff and other departments. Strong organizational skills with the ability to multitask in a fast-paced environment. A passion for delivering outstanding customer service and enhancing guest experiences. Join our team as a Front of House Manager, where your leadership will play a vital role in creating memorable experiences for our guests!

Job Type:

Full-time Pay:

$55,000.00 – $60,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

10 hour shift Day shift Evening shift Morning shift Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Charlotte, NC 28277 (Required) Ability to

Relocate:

Charlotte, NC 28277: Relocate before starting work (Preferred)

Work Location:

In person