Food & Beverage Manager Position Available In Mecklenburg, North Carolina

Food & Beverage Manager
Location
US-NC-Charlotte
ID
2025-9902
Category Food & Beverage Position Type Full-Time
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection’s captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we aremitted to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers may enjoy a range of benefits, including:
Marriott Employee Discounts Worldwide
Competitive Wage & Discretionary Bonus Program
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program

JOB SUMMARY

The overall objective and purpose of the Food and Beverage Manager are to oversee for the floor coverage in the outlets and assisting the serving staff in the restaurant, lounge, and in-room dining/pool service. The incumbent is responsible for supervising Food and Beverage outlets, ensuring our guests receive the ultimate dining experience. They are to provide inspiring and strategic leadership while directing the Food and Beverage department’s activities in support of the mission, core values, and goals established by thepany.

CORE RESPONSIBILITIES

Supervises daily shift operations. Ensures Grand Performersply with appearance standards.
Schedule’s dining reservations and arranges parties or special services for diners.
Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.
Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure quality standards are met.
Ensurespliance with all food & beverage policies, standards, and procedures.
Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas.
Acts as the guest service role model for the restaurant sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
Assists servers on the floor during meal periods.
Clears and resets counters or tables after each course when needed
Assists dining room servers in the food and beverage service, sets tables, serves guests as directed by the server, keeps menus clean, and maintains the clean table between servings and menu knowledge. Assists with providing tables with beverages.
Removes solid linens and replaces them with clean linen.
Transports dirty dishes to the dishwashing station.
Polish silver and glass as needed.
Present menu, answer questions, and make suggestions regarding food and beverage.
Seat guests in the dining room
Explain, pair and rmend wine from the wine list
Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards.
Relays orders to the kitchen through POS and helps serve courses from kitchen and service bars.
Total’s bill and accepts payment when needed.
Proficiently utilizes the property management systems and follows cash handling procedures.
Sets up bar & dining room in a thorough and swift manner
Sets up dining room when needed in a thorough and swift manner
Empowers Grand Performers to provide excellent customer service. Ensures staff understands local, state, and Federal liquor laws.
Monitor’s alcohol beverage service inpliance with local laws.
Ensures point of sale operations and cash handling practices are following standard operating procedures.
Edit’s work schedules and evaluates the work performance of employees.
Assigns and coordinates work of employees to promote the efficiency of operations

KNOWLEDGE, SKILLS, AND ABILITIES

Strategic business leader

• Works strategically to devise plans in alignment withanizational goals.
  Cultivates engagement
• Builds loyalty to thepany and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
  Generates alignment
• Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
  Leads with courage
• Provides a culture of accountability.
  Execution of plans
• Utilizes our systems, tools, and resources to aplish results and achieve goals.

Must possess excellentputer skills, including Microsoft Word, Excel, and Outlook
Requires goodmunication skills, both verbal and written
Ability to respond promptly to customer needs.
Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
Ability to prioritize and maintain multiple tables at a time.

MINIMUM QUALIFICATIONS

High School diploma

• required
  1+ years of relevant work experience in similar scope and title
• required
  Experience within luxury brand/markets
• preferred
  Food Safety Certification
• preferred or attained within 30 days
  Alcohol Safety Certification
• preferred or attained within 30 days

SUPERVISORY RESPONSIBILITIES

Shift supervision of all restaurant, lounge, Café, IRD, and pool serving staff
Restaurant Manager on Duty in absence of F&B Director, Outlet Manager or Restaurant Manager.
Shift supervision of all restaurant, lounge, Café, IRD, and pool serving staff
Restaurant Manager on Duty in the absence of F&B Director, Outlet Manager, or Restaurant Manager.

WORK ENVIRONMENT

Must befortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
Must be able to work safely in a kitchen environment with high temperatures and humidity

PHYSICAL DEMANDS

While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
Push, pull, and lift up to 50 lbs. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.