Shift Lead Position Available In Wake, North Carolina

Shift Lead Posting Details
Job Posting Information Posting Number

PG194603SP

Internal Recruitment No
Working Title Shift Lead
Anticipated Hiring Range $37,440

• $41,245
  Work Schedule 40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends and holidays.

May be required to work some overtime.
Job Location Raleigh, NC
Department NC State Dining
About the Department Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success. NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees. As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:

Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more! You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. Essential Job Duties The primary purpose of this position is to work under the supervision of a unit supervisor to oversee and lead a staff of temporary and student employees operating a high volume dining location. The essential duties include, but are not limited to, maintaining daily operation of a unit, ensuring operation runs smoothly, training employees to follow all guidelines and procedures set by dining and brand. Other Responsibilities Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers.
Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited special events.
Perform other duties as assigned to ensure NC State Dining business needs are met.
Qualifications Minimum Experience/Education Demonstrated possession of the competencies necessary to perform the work. Some positions may require certification by the Department of Correction. Other Required Qualifications Knowledge of equipment, cooking methods, measurements, and food safety. Understand and execute proper cooking techniques (roast, grill, fry, steam and boil food items according to recipe).
Knowledge of culinary terms and basic knife skills.
Able to read and follow recipes, including the ability to read, write and perform mathematical problem solving (add, subtract, multiply, divide, percentages and fractions).
Able to work in a fast-paced environment.
Follow all safety procedures and protocols; incumbent will routinely handle sharp items such as knives and slicer blades as well as be around hot food items, food pans, ovens, fryers, steam tables, grills, etc.
Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
Must follow written and verbal instructions, and complete all tasks and performance goals with excellence.
Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, team members and customers.
Requires bending, twisting, pulling and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation
Ability to use or learn to use email. Preferred Qualifications Previous experience in working in a lead role in food service, and leading the efforts of other employees and assigning tasks
Previous cooking experience in high volume fast casual dining
Proficient in the use of computers and have the ability to learn new software programs
Allergen training Required License or Certification ServSafe certification or the ability to obtain within 90 days of employment.
Certification must be maintained as a condition of employment. Valid NC Driver’s License required No
Commercial Driver’s License Required? No
Recruitment Dates and Special Instructions Job Open Date 05/22/2025
Earliest Close Date

• (Positions will be posted until 5:00 PM ET on this date.

Positions remaining posted after this date are still accepting applications but may close at any time.) 05/30/2025
Notice to Applicants Please make sure that the work history you list on your application is identical to the work history listed on your resume, if you choose to submit a resume. The application must be filled out completely, do not use the phrase “see resume”. Special Instructions Position Details Position Number 00041473
Position Type SHRA
Position Classification Band Title Food Services Technician
Position Classification Band Level Advanced
Position Classification Salary Range $ 35,845

• $ 44,237
  Salary Grade Equivalency GN03
  Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants.

Salary would be determined based on competencies, equity, budget, and market considerations. Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation

• Adverse Weather Mandatory
• Adverse Weather
  Mandatory Designation
• Emergency Events Mandatory
• Medical Emergencies
  Time Limited Position No
  Time-Limited Appointment Length (if applicable) Department Id 471501
• Dining and Catering Operations
  EEO