Catering Supervisor Position Available In Watauga, North Carolina

Catering Supervisor
Appalachian State University
in Boone, NC

Apply Now Type:

Full-Time

Salary:

$42,848-50,438

Posted:

05/06/2025

Application Due:

05/27/2025

Category:

Food Services Catering Supervisor Department:

Catering – 170400 Minimum Qualifications
Graduation from High School or possession of a GED, and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience. Experience in the field of work related to the position’s role may be substituted on a year-for-year basis. Degrees must be received from appropriately accredited institutions. License/Certification Required Essential Job Functions

Catering Supervisor Wanted:

Ensuring Memorable Dining Experiences Are you passionate about delivering exceptional dining experiences? Are you a natural leader with a keen eye for detail? Join our esteemed academic institution as a Catering Supervisor and play a pivotal role in providing outstanding catering services to our students, faculty, and guests. The Catering Supervisor serves as an effective leader for Appalachian State University’s Grandview Catering & Events front-of-house staff by utilizing high standards in catering and event execution, employee relations, and management for a diverse team. Working at Appalachian State University comes with a variety of benefits designed to support and enhance your employment experience:

Comprehensive Health Plans:

access a range of health insurance options, including medical, dental, and vision coverage

Retirement Plans:

utilize these to help you secure your financial future

Paid Time Off:

including vacation, sick leave, and holidays to help you balance work and personal life

Professional Development:

take advantage of tuition waiver programs for professional development and further your education

Wellness & Health Programs:

tap into various wellness initiatives and resources, including free gym membership, to help you strive for a healthy lifestyle

Employee Assistance Programs:

access free support services for personal and professional challenges, including counseling and financial advice
Your Responsibilities as a Catering Supervisor include, but are not limited to:
Being “on the floor” for event service on a daily basis
Maintaining open and frequent communication with the management team regarding event status, questions, concerns, and new ideas
Participating in developing and implementing training programs for front-of-house student staff alongside the Catering Manager and the Associate Director
Ensuring timeliness of each event; This includes packing up and departing the kitchen, arrival at the event location, set up, service within the appropriate timeframe, event breakdown
Monitoring the quality of the product and service provided during the event
Managing a team of student staff for the successful execution of catered events.
Leading the students by example and be able to delegate tasks with detailed instruction and context as needed before, during and after events
Forming positive working relationships with coworkers, including students, while remaining professional and respectful at all times
Serving as a point of contact during events for the event host.
Troubleshooting with excellent customer service and taking action quickly
Overseeing equipment and workstation clean-up
Tracking various inventories
Maintaining awareness of workload balance across the department and be willing to assist as needed with atypical tasks
Completing industry-recommended certifications such as ServSafe, TIPS, CPR/AED, ALE educational sessions
Working with the entire Grandview team on other duties as assigned
Knowledge, Skills, & Abilities Required for this Position
Working knowledge of the food & beverage or hospitality industry gained through 2 years of work experience
Ability to remain calm and make quick decisions under stressful circumstances
Patience to guide and supervise student staff that is new to the workforce
Ability to work during weekends and holidays as needed (including shifts that may exceed 8 hours)
Ability to hold oneself accountable and can be relied upon to ensure that projects and schedules are maintained
Ability to be proactive in completing their assigned tasks and strategize to create task lists to delegate to others
Capacity to perform routine or repetitious tasks with care and attention to detail
Excellent oral and written communication skills to lead and provide support to catering staff
Demonstrate a collaborative approach to the completion of tasks or assignments
Demonstrated ability to treat other employees, including student staff, with respect
Shown versatility in working well under high pressure and fast-paced situations, as well as slower days that require proactivity and the ability to stay organized
Excellent customer service and ability to empathize with clients and staff
Ability (or willingness to learn) to drive, reverse, and otherwise maneuver a catering vehicle through paved roads, foot traffic paths, and between buildings on campus. Vehicles include a cargo van and box trucks.
Interest in learning from all other positions in the department and willingness to help others
Preferred Qualifications
2+ years of relative work experience in the food & beverage industry, preferably with high-volume catering
Experience leading a team is preferred

Work Schedule/Hours:

Varying schedule based on business needsMust be willing to work a non-traditional 40-hour work week (eligible for additional compensation when applicable) and be flexible as neededShifts, at times, exceeding 8-10 hours in lengthCatering employees are required to work special events including, but not limited to: all home football games, University commencement, other large-scale events

Anticipated Hiring Range:

$42,848-50,438

Closing Date:

5/27/2025 To apply, visit https://appstate.peopleadmin.com/postings/50789 Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation. jeid-ea36a612d42c184398c512459d5f76ad
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