AM Manager Position Available In New York, New York

AM Manager
Arva at Aman New York by F&B 575
730 5th Avenue, New York, NY
Full Time • Salary ($80k – $85k)

Expires:

Jul 17, 2025 Be an early applicant
Required Years of Experience 2 years Job Details The AM Manager at ARVA Italian Restaurant with F&B 575 at Aman New York will open, oversee and maintain all aspects of operation in the restaurant, lounge, terraces, and club while exceeding guests’ expectations for quality of the product and service.

KEY RESPONSIBILITIES

Responsibilities and essential job functions include but are not limited to the following: Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs
Run daily line-up and communicate pertinent information to the Food and Beverage staff
Train, evaluate, and schedule all restaurant staff
Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory
Inspects all areas of the restaurant to ensure standards of service are maintained
Handle guest complaints or questions in a professional manor
Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time
Inform the kitchen of any special requests or needs
Record and pass on useful information to the host and maître d’ such as special occasions, etc.
Maintain an active trace system for guest history on their F&B preferences
Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner
Enforce established guidelines and policies of the company
Implement new menus and promotions such as holiday and special event promotions
Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations
Attend all meetings, trainings assigned
Prepare and print menus as required
Assist in computing and sending daily reports
Greet all guests, colleagues and clients in a professional and friendly manner
Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales
Support the leadership team in the development and training of all team members
Coach and mentor individual team members to develop their skills and maximize performance
Motivate and be proactive in encouraging team commitment and spirit
Ensure appearance of team members is according to company grooming standards
Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible
Performs a variety of other duties as assigned by management

QUALIFICATIONS 2

years’ experience in a luxury hotel environment or similar role in restaurants or food and beverage
Must be able to work morning shifts 6:30am-4pm weekdays and weekends
Positive, engaging, and energetic personality
Able to be organized, manage time wisely and work with little to no direct supervision
Very high attention to detail and extensive service knowledge
Must have good knowledge of food preparation, wine, and spirits
Sensitive to cultural nuances
Excellent communication skills, both written and verbal on English
Able to handle a multitude of tasks in an intense, fast paced environment
Excellent people skills and the ability to work under pressure and with various stakeholders
Ability to maintain a clean and professional appearance as per company policies
Ability to stand for extended periods of time
Multi-lingual is a plus
TIPS, ServSafe Certified
NYC Food Handler’s Certification

EEO M/F/M/V/D

Compensation Details Compensation:

Salary ($80,000.00 – $85,000.00)

Benefits & Perks:

Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts Required Skills Customer Service Orientation Leadership Skills Conflict Resolution Time Management Attention to Detail Organizational Skills Team Collaboration Adaptability Gallery
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