Assistant Director of Outlets – InterContinental New York Barclay Position Available In New York, New York

Assistant Director of Outlets – InterContinental New York Barclay

Hotel Brand:

InterContinental

Location:

United States, New York, New York

Hotel:

New York Barclay (NYCHA), 111 East 48th St, 10017
Job number: 147660
JOB

OVERVIEW

As Assistant Director of Food & Beverage Outlets, you will oversee the daily operations of the restaurant, bar, room service, and minibar departments while providing support to banquets. You will partner closely with culinary leadership and act as a key leader in the Food & Beverage division. Your goal is to maintain exceptional guest satisfaction, meet financial targets, and ensure that brand and regulatory standards are upheld across all outlets.
Duties and Responsibilities
Departmental Operations
Oversee daily operations of all food & beverage outlets, including restaurant, bar, room service, and minibar.
Provide support to Banquets and collaborate with the Director of Banquets.
Ensure compliance with health, safety, sanitation, and brand standards.
Manage scheduling and staffing strategies in coordination with business volume.
Financial Performance
Support the Director of Outlets in achieving budgeted revenues, control costs (labor, food, beverage), and forecast monthly financials.
Support preparation of annual budgets and operating plans.
Implement procedures to minimize waste, manage inventory, and optimize productivity.
Staff Leadership
Lead, coach, and develop outlet managers and line staff to meet quality and service standards.
Conduct regular performance reviews and take corrective action where needed.
Ensure staff is trained in service, safety, and compliance expectations.
Guest Experience
Address guest concerns promptly and professionally to ensure satisfaction.
Partner with Sales, Marketing, and Catering to execute memorable guest events and promotions.
Monitor guest feedback and continuously improve service delivery.
Operational Excellence
Establish inventory control procedures and ensure equipment is maintained.
Recruit and manage entertainment as appropriate for outlets/events.
Serve as Manager on Duty as needed and collaborate with other departments including Housekeeping, Engineering, and Front Office.
Requirements Bachelor’s degree in Hotel Management, Culinary Arts, or related field.
2-4 years of senior-level food & beverage management experience.
Strong working knowledge of luxury hospitality and large properties (500+ rooms).
Knowledgeable of New York City Collective Bargaining Agreements.
Ability to work a flexible schedule including nights, weekends, and holidays.
What You’ll Gain Strategic leadership experience in a luxury, high-volume food & beverage environment.
Exposure to cross-functional collaboration within a world-class hotel.
The opportunity to shape memorable dining experiences for guests from around the globe.
The chance to lead with purpose in one of New York’s most iconic hotels.

Annual Salary Range:

$85,000 – $90,000
Who we are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ” button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.