Restaurant Supervisor / Sales Position Available In Allegheny, Pennsylvania

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Sheraton Pittsburgh Hotel at Station Square
300 W Station Square Drive
Pittsburgh, PA 15219
399 Room Hotel
Managed By Driftwood Hospitality Management

Compensation:

$20.00 per hour, Full-Time
At Sheraton Pittsburgh at Station Square /The Factory South Shore, we pride ourselves on delivering exceptional food and outstanding customer service in a welcoming environment. We’re currently seeking a dedicated and experiencedRestaurant Supervisor / Assistant Food and Beverage Manager to lead our front-of-house team and ensure smooth daily operations. The restaurant is located in the lobby of the Sheraton at Station Square.

Responsibilities:

Supervise and coordinate daily restaurant operations
Coordinating all large parties at the Factory South Shore.
Working daily as host and greeting the guests at The Factory South Shore.
Full understanding of Open Table Reservation system
Sales and selling, coordinating, communicating all parties over 10 people for the Factory South Shore
Support and motivate front-of-house and back of the house staff to deliver excellent service
Ensure customer satisfaction by addressing all activities in the restaurant. Working with the hotel coordinating all groups and outside guests.
Assist in staff scheduling, training, and performance management
Maintain health, safety, and hygiene standards
Work closely with kitchen and all management teams to improve overall efficiency and guest experience
Monitor inventory levels and assist in stock ordering as needed for food and beverage.
Manage cash handling and daily financial reports
Opening shifts / Mid-day shifts / Closing shifts

Requirements:

Proven experience in a supervisory or team lead role within a restaurant or hospitality setting. Free standing food service or pervious hotel experience.
Strong leadership and communication skills
Ability to multitask and work in a fast-paced environment
Excellent customer service and conflict-resolution skills
Knowledge of food and beverage safety and hygiene regulations
Flexibility to work evenings, weekends, and holidays as required
Working with: Director of Food and Beverage, Food and Beverage Manager and Restaurant Manager
The iconic Sheraton at Station Square located on the South Shore of Pittsburgh has 399 sleeping rooms with 30,000 square foot of operable banquet space. The hotel completed an 100% renovation and incorporated a city view restaurant called The Factory South Shore featuring a Pittsburgh driven fair with a fabulous view of the city. www.thefactorysouthshore.com
We look forward to meeting our next team leader!
Benefits
Competitive salary
Comprehensive benefits program
401k after 1 year
Meals included
Opportunities for advancement
Supportive team environment
Flexible schedules
Paid time off.
Parking included

EEO:

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Posted June 21, 2025
18 Sheraton Pittsburgh Hotel at Station Square
Comfort awaits in our downtown Pittsburgh hotel rooms
From the moment you walk into the newly renovated Sheraton Pittsburgh Hotel at Station Square, you’ll be pleasantly surprised by a perfect blend of comfort and style to elevate your stay. Be inspired in one of our waterfront Pittsburgh hotel suites or settle in for a delicious meal with friends at our unique dining space, The Factory South Shore, a top restaurant in Station Square Pittsburgh, which is the city’s premier entertainment destination. We invite you to experience it with a short walk, there is also an ample on-site parking available. Take advantage of our 23 downtown Pittsburgh event venues to strategize with co-workers and connect with clients or set up at one of our workstations right out of your hotel suite. Celebrate your downtown Pittsburgh wedding ceremony, reception, or banquet to the fullest in our largest venue: the Grand Station Ballroom. Whether visiting for business or pleasure, Sheraton Pittsburgh Hotel at Station Square will meet your needs the second you step through the door.