International Personal Cruise Consultant – Hebrew Speakers Position Available In Broward, Florida

International Personal Cruise Consultant – Hebrew Speakers Norwegian Cruise Line Holdings Ltd.

Sunrise, FL Job Details Full-time Estimated:

$34.7K – $41.6K a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Sales Marketing English Mid-level High school diploma or GED Bachelor’s degree Business Administration Hebrew Communication skills Full Job Description

DUTIES AND RESPONSIBILITIES

Promotes sales to direct consumers in the Hebrew Speaking Market by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations. Establishes and maintains quality customer relationships by delivering exceptional customer service in the Hebrew Speaking Market, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals. Builds and maintains effective relationships with new and existing consumers. Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history. Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. Participates in department approved mass e-mail campaigns targeting specific guests’ profiles. Perform other job related functions as assigned.

To Executive Search Firms & Staffing Agencies:

NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

EDUCATION

High School Diploma or equivalent; Bachelor’s degree in Marketing, Business Administration or related field preferred.

EXPERIENCE

Minimum one year of sales experience; 2 years sales experience preferred. Cruise sales a plus.

KNOWLEDGE AND SKILLS

Must have excellent verbal communication skills in English and Hebrew, in order to effectively communicate with direct guests on the telephone and internally. Must maintain strong working knowledge of Norwegian Cruise Line’s products, including the current fleet and ship itineraries. Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Adherence to strictly enforced dress code required.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Compensation Package:

Bonus opportunities Commission pay Monthly bonus Uncapped commission

Schedule:

8 hour shift Monday to Friday Weekends as needed Application Question(s): Have you ever worked for Norwegian Cruise Line, Oceania Cruises, or Regent Seven Seas Cruises? The schedule for this role is 6am-3pm EST. Would this work for you?

Please Note:

This role is located in our Sunrise, FL office. Are you willing to commute to the office Monday – Thursday? Please elaborate on your experience working with the Hebrew speaking Market.

Education:

High school or equivalent (Required)

Work Location:

In person