Reservation Specialist Position Available In Osceola, Florida
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Job Description
Reservation Specialist Florida Spirit Vacation Homes Champions Gate, FL 33896 Job Summary We are seeking a dedicated and detail-oriented Reservation Specialist to join our team. In this role, you will be responsible for managing reservations and providing exceptional customer service to ensure a seamless booking experience for our clients. The ideal candidate will possess strong sales skills, a passion for hospitality, and a keen understanding of travel planning. Duties Handle incoming reservation requests via phone, email, and online platforms with professionalism and efficiency. Assist customers in selecting accommodations that meet their needs while promoting additional services or upgrades. Maintain accurate records of reservations, cancellations, and modifications in the reservation system. Provide information on hotel amenities, local attractions, and travel options to enhance the customer experience. Collaborate with other departments to ensure guest satisfaction and address any special requests or concerns. Stay updated on industry trends, hotel promotions, and travel regulations to provide informed recommendations. Requirements Proven experience in sales or customer service, preferably in the hospitality or travel industry. Strong communication skills with the ability to engage effectively with clients and colleagues. Familiarity with hotel operations and travel planning processes is highly desirable. Excellent organizational skills with attention to detail to manage multiple reservations simultaneously. Ability to work flexible hours, including weekends and holidays as needed. A positive attitude and a commitment to providing outstanding customer service in a fast-paced environment. Join our team as a Reservation Specialist and contribute to creating memorable experiences for our guests!
Job Type:
Full-time Pay:
$16.51 – $19.60 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Opportunities for advancement Paid time off Paid training
Schedule:
8 hour shift Day shift Monday to
Friday Supplemental Pay:
Bonus opportunities
Work Location:
In person
