Tour Desk Agent Position Available In Beaufort, South Carolina
Tallo's Job Summary: Tour Desk Agent at Spinnaker Resorts in Hilton Head Island, SC. This full-time position offers benefits such as health insurance, paid time off, and an employee discount, starting at $16 an hour. Responsibilities include coordinating tour schedules, providing excellent hospitality, and resolving tour-related concerns. Ideal candidates have strong communication skills, computer proficiency, and a positive work ethic. Optional sales/customer service experience is a plus.
Job Description
Tour Desk Agent Spinnaker Resorts – 2.7 Hilton Head Island, SC Job Details Full-time From $16 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Referral program Qualifications Resort Sales Customer service Writing skills Microsoft Office Computer skills Entry level Full Job Description This positions primary focus will be to handle all tasks related to tour flow at Sales Centers.
DUTIES AND RESPONSIBILITIES
Key holder responsible for opening Sales Center Set up and coordination of breakfasts and lunches Greet all inbound tours Coordinate Tour Schedule for Sales – identify slots available on Sales Rep schedule and proactive solicit tour from appropriate source (OPC, In-house, minivac) Provide excellent hospitality and customer service to all tours Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate Recordkeeping of tour schedules including data entry and updates of tour information in SPI Cover other tour desks and locations if necessary or as seasonal volume shifts Performs other related duties & special projects as requested
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Ability to establish priorities, work independently, and proceed with objectives Ability to communicate effectively, both orally and in writing Excellent computer skills to include MS Office Attention to detail Positive and friendly attitude Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness Flexibility on availability – the ability to switch work schedule based on seasonal volume and/or coverage for co-workers
OPTIONAL SKILLS A PLUS
Knowledge of Spinnaker Resorts and or the timeshare industry Prior experience in sales/customer service
Job Type:
Full-time Pay:
From $16.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
Schedule:
Day shift Evenings as needed Evening shift Every weekend Holidays Shift availability: Day Shift (Required) Ability to
Commute:
Hilton Head Island, SC 29928 (Required) Ability to
Relocate:
Hilton Head Island, SC 29928: Relocate before starting work (Required)
Work Location:
In person