Cabana Service Ambassador (Discovery Cove) Position Available In Orange, Florida
Tallo's Job Summary: The Cabana Service Ambassador position at Discovery Cove in Orlando, FL involves greeting guests, providing park information, performing guest check-in/check-out functions, and maintaining cleanliness in park areas. Successful candidates have previous customer service experience, excellent communication skills, and the ability to work in various weather conditions. This role requires standing for long periods, lifting up to 40 pounds, and working at least 3 full days per week. Possessing a valid driver's license and experience in Discovery Cove Operations are preferred qualifications.
Job Description
Cabana Service Ambassador (Discovery Cove) 3.6 3.6 out of 5 stars Orlando, FL 32821 What you get to do: Greet guests and provide park information to our visitors Perform guest check-in/check-out functions Perform guest bag checks Provide informational tours for small groups of up to 12 guests Provide transportation to and from SeaWorld for guests in company vehicle Size male/female guests to ensure proper fitting of swim gear Prepare swim bags for children and adult guests Maintaining Private Cabanas in both service and cleanliness Assist with VIP coordination/special events Quickly resolve guest challenges by providing exceptional guest service Distribute available lockers to our guests, while maintaining cleanliness of locker facilities Maintain cleanliness of all park areas including trash removal and sweeping Conduct guest surveys Maintain a safe work environment Perform other duties as assigned What it takes to succeed: Previous experience in a customer service role A working knowledge of all Microsoft Office applications Excellent English language written and verbal communication skills Excellent guest service skills Excellent cash handling skills Able to stand for long periods of time Able to walk in sand Able to lift 40 pounds Able to push/pull 50 pounds Able to work indoors/outdoors in all weather conditions and temperature extremes Available to work 3 full days per week, including at least 1 weekend full day Possession of a valid state driver’s license preferred Experience in Discovery Cove Operations department preferred Bilingual preferred (Portuguese a plus)
