FAN AMBASSADOR (PART TIME – $15) Position Available In DeKalb, Georgia

Fan Ambassador (Part Time

• $15)
  CFA College Football Hall of Fame
• Part Time
  ATLANTA
• GA

Ticket Sales and Services:

Client Retention/Customer Service
$15

• $15 / hour
  0
  1
  week ago

Job Title:

Fan Ambassador Job Location:

250 Marietta Street, NW, Atlanta, GA 30313

Department:

Fan Experience FLSA:

Non-Exempt, Part-Time Positions Available Reports to: Manager, Fan Experience

Hourly Pay:

$15 Atlanta Hall Management, Inc. (AHM) provides management services to the new College Football Hall of Fame. The College Football Hall of Fame which opened in August 2014, is Atlanta’s newest family attraction in the downtown Centennial Park area, adjacent to the Georgia World Congress Center and the Omni Hotel. The organization’s mission is to entertain, educate, and engage our guests in a way that celebrates and honors the passion of college football, along with its people and traditions.

Fan Ambassador Job Description Position Summary:

Are you passionate about college football, creating memorable guest experiences, and bringing positive energy wherever you go? Join our team as a Fan Ambassador at the Chick-fil-A College Football Hall of Fame! We are looking for individuals who love engaging with people, delivering top-notch customer service, and sharing the excitement of the sport. If you are reliable, friendly, and thrive in fast-paced environments, we want you to be part of our game-winning team. This role offers flexible hours, including evening and weekend shifts, and plenty of opportunities for personal and professional growth. No prior experience? No problem! We provide excellent training to ensure your success.

What You Will Do:

Fan Ambassadors serve as the face of the Hall of Fame, interacting with guests both at the museum and at events throughout Atlanta. Your mission is to make every visitor feel welcome, entertained, and informed, creating a fun experience that they will remember forever.

Key Responsibilities:

Greeting and Engage:

Welcome visitors with a warm smile and provide helpful guidance, ensuring a positive first impression.

Create Excitement:

Lead visitors through our exhibits with enthusiasm, sharing fun facts and sports trivia to enhance their experience.

Customer Support:

Assist guests with ticketing, check-ins, and transactions, using POS terminals and mobile devices.

Crowd Control:

Ensure a safe and enjoyable environment by managing crowd flow and helping guests navigate the space.

Entertainment:

Take part in interactive activities, such as playing catch with visitors on the field, and helping with special events.

Lead Group Tours:

Guide visiting groups with energy, sharing your love for college football and the Hall’s unique exhibits.

Special Events:

Play a key role during private events, overseeing exhibit areas and leading exclusive group experiences. Plus suit up as Fumbles, our football mascot, and bring even more joy to the Hall, earning $20/hour while embodying the spirit of the game! We are

Looking For:

Passion for

Customer Service:

You love making people smile and thrive on delivering outstanding hospitality.

Team Player:

You collaborate well with others, contributing to a fun, energetic work environment.

Strong Communicator:

You are confident and articulate when speaking to guests, guiding them, and solving any issues they may have.

Reliability:

You show up on time, are ready to make a difference, and can be counted on to follow through on tasks. Love for

College Football:

You are enthusiastic about sport and can channel that excitement into engaging with fans of all ages.

Tech Savvy:

Comfortable using mobile devices and POS systems to handle transactions and guest inquiries.

Experience & Requirements:

High school diploma or GED required; bachelor’s degree preferred. Experience in hospitality, customer service, or a related field is a plus. Ability to stand for long periods and move around the venue with ease. Comfortable working outdoors in various weather conditions.

Physical Demands:

Frequent standing, walking, climbing, and lifting. The ability to work in different weather conditions is necessary.