User Testing Moderator Position Available In Suffolk, Massachusetts

User Testing Moderator Innova Software Services Inc. Boston, MA 02241

Job Title:

User Testing Moderator Location:

Seattle, WA / Boston MA About the

Project:

As a User Testing Moderator, you will play a key role in facilitating user testing sessions, engaging with participants, managing client equipment, and ensuring smooth execution of the study. This is a unique opportunity to gain hands-on experience in consumer AI technology while contributing to the future of smart home devices.

Key Responsibilities:

User Testing Execution:

• Set up and dismantle testing sessions at the designated project site.
• Guide participants through structured prompts and interactive scenarios to collect accurate data.
• Monitor and ensure adherence to testing protocols for consistent results.

Participant Engagement:

• Welcome and support participants, ensuring they feel comfortable and confident during the study.
• Address participant inquiries and provide clear instructions on the testing process.
• Document and report participant experiences to help refine the study approach.

Equipment, Data Handling & Client Asset Management:

• Maintain and manage testing equipment to ensure seamless operation.
• Conduct basic troubleshooting for any technical issues during sessions.
• Offload, store, and securely transfer collected data in compliance with project protocols.
• Handle and safeguard client-provided equipment, ensuring proper setup, maintenance, and return.
• Assist with data review and reporting, capturing key insights from each session.

Job Type:

Contract Pay:

$20.66 – $40.54 per hour Ability to

Commute:

Boston, MA 02241 (Required) Ability to

Relocate:

Boston, MA 02241: Relocate before starting work (Required)

Work Location:

In person