Tour Administrator Position Available In Wake, North Carolina
Tallo's Job Summary: Employee will schedule and confirm tour reservations, respond to questions and feedback, update docent availability, assign tours in Tessitura, report weekly schedules and statistics, schedule Zoom meetings for virtual tours, greet school groups, and administer the Duke Bus Fund. Requirements include customer service experience, communication skills, database management, and computer proficiency. Salary ranges from $32.1K - $37.1K per year for this part-time temporary role at North Carolina Museum of Art Foundation in Raleigh, NC.
Job Description
Tour Administrator North Carolina Museum of Art Foundation Raleigh, NC Job Details Temporary |
Part-time Estimated:
$32.1K – $37.1K a year 2 days ago Qualifications Microsoft Outlook Customer service Microsoft Office Database management Computer skills Communication skills Entry level
Full Job Description Description:
Employee will schedule and confirm tour reservations for the Museum and respond to questions and feedback regarding all tours. Employee will update docent availability and assign tours in software, Tessitura, and will report weekly tour schedules and other docent statistics as needed. Employee will schedule Zoom meetings for any virtual tours and will greet school groups arriving at the Museum. Employee will also administer the Duke Bus Fund to qualifying schools. Responsibilities Schedule and confirm tour reservations Respond to questions and feedback regarding all tours Monitor docent sign outs and substitutions Update docent availability and assign tours in Tessitura Report weekly tour schedules and other docent statistics as needed Print and monitor docent tour sign-in and attendance sheet at front desk Report tour attendance in Tessitura Administer Duke Bus Fund to qualifying schools Update docent contact information, status Schedule Zoom meetings for any virtual tours Greet school groups arriving at the Museum Wednesday-Friday and manage tablet check-out system Qualifications Needed Experience in customer service: in person, over email, and/or on the phone Excellent oral and written communication skills Experience with maintaining records and database management Demonstrated computer skills, including Microsoft Office and Outlook Must have the ability to manage a variety of projects simultaneously
Requirements:
Experience in customer service: in person, over email, and/or on the phone Excellent oral and written communication skills Experience with maintaining records and database management Demonstrated computer skills, including Microsoft Office and Outlook Must have the ability to manage a variety of projects simultaneously
