Server Assistant Position Available In Garland, Arkansas

Server Assistant J&S Italian Villa Hot Springs National Park, AR 71913 Server’s Assistants are hardworking and dedicated to providing assistance to our servers and ensuring that tables are cleared, cleaned, and properly set for patrons. The server assistant’s responsibilities include preparing and refilling beverages, assisting servers with processing payments, removing trash, and sanitizing restaurant menus. You should also be able to perform end-of-day clean-up duties. The ultimate goal is to provide high-quality service that will help us maintain and attract guests.

Essential Functions & Responsibilities:

General:

The Server’s Assistant will be required to welcome guests, escort them to tables or other locations of the restaurant and serve complimentary drinks and snacks once they are seated. SA’s will be responsible for taking care of running tasks during shifts and end-of-day cleaning tasks, including but not limited to polishing silverware, clearing dirty tableware to the kitchen area, preparing tables for arriving guests by cleaning up messes and replacing linens, and ensuring that servers station is properly cleaned and restocked with supplies.

Food & Safety:

The Server’s Assistant must be knowledgeable of common food allergens and be able to communicate any guest allergies to the kitchen. Memorization of the menu offered will also be required. The SA will also be required to follow basic safety guidelines in the kitchen (i.e. non-slip shoes, hair pulled back, proper handwashing) to comply with Food and Safety regulations. Catering to guests who require extra attention (e.g. children, elderly, handicapped) by seating placement or chair placements.

Guest Service:

Must have a positive, engaging personality, and professional appearance. Welcome guests to the restaurant and thank guests for coming in upon their departure. The server’s assistant must also handle feedback, compliments, or complaints, with a positive attitude and report immediately to a supervisor. Coordination with servers, bartenders, and hosts will be required to evaluate available seating options for incoming guests. The SA may also be asked to set tables and rearrange the dining area to accommodate larger groups and prepare the restaurant for special events

Requirements:

The Server’s Assistant must have clear written and verbal communication skills (via phone and in-person), have the physical abilities to carry out the functions of the job description, availability to work nights, weekends, and holidays. An understanding of restaurant etiquette, familiarity with health and safety regulations

Accountabilities:

The Server’s Assistant will need to keep the Manager and Owners promptly and fully informed of all issues (i.e. problems, unusual matters or significance and positive events) and take prompt corrective action where necessary or suggest alternative courses of action. The server’s assistant will need to complete job responsibilities and performance objectives in a timely and effective manner and in accordance with procedures. Maintains a favorable working relationship with all company employees in order to foster and promote a cooperative and harmonious working climate; which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. At all times, the server assistant must provide a favorable image to promote “Genuine Service” philosophy to employees and guests. Performs other duties and responsibilities as required or requested.

Working Conditions:

The Server’s Assistant will need to be able to perform all functions at the restaurant level. The position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing up to 45 pounds, and repetitive hand and wrist motion. The server will also be required to work with hot, cold, and hazardous equipment as well as operating phones, computers, fax machines, copiers, and other office equipment.

Job Type:

Part-time Pay:

$11.00 – $12.00 per hour

Benefits:

Employee discount

Work Location:

In person