F&B FOOD RUNNER Position Available In Miami-Dade, Florida

F&B FOOD RUNNER

Grand Beach Suites Hotel 4835 Collins Avenue, Miami Beach, FL 33140

Position:

Food Runner Department:

Food and Beverage Job Summary Food Runner provides support to Restaurant Server in all aspects of service by; stocking all service areas and maintaining adequate supplies during meal period, cleaning and presetting all tables; assisting with service of beverages, transportation of food trays to dining room; cleaning of all public areas. Job Specifications Qualifications Ability to work as part of a dynamic team to consistently deliver a quality product Ability to verbally communicate effectively with guests and team members in the English language Tolerance of all cultures Able to work a flexible schedule, including weekends and holidays Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time Job Duties Job Specific Set and clear tables Stock all service stations and assists food servers with table service Clear dirty table settings and prepare table for resetting Reset all service ware as prescribed Maintain stock and cleanliness of stations Transport all dirty tableware to the dishing area and place all items in an organized manner and proper dish or glass rack. Between seating’s promptly clean table tops, chairs and booths Check floor and clean as required. Reset and arrange tabletop Respond appropriately to guest requests, communicating requests to server as needed Communicate with server/hostess to assure efficient seating, table utilization and customer service Assist server as needed with food delivery, especially with large parties and during peak periods Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company asset Welcome and acknowledge all guests according to Grand Beach Hotel standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Consistently maintain a positive attitude Encourage a positive attitude among Team Members Anticipate needs, demonstrating sensitivity and responsiveness, ensuring complete satisfaction Perform all duties in a timely and professional manner Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Team Member handbook Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards Applies excellent guest relations skills when interacting with guests Observes hotel telephone etiquette, message, and call handling procedures Special projects and duties as assigned General Promotes and applies teamwork skills at all times Is polite, friendly, and helpful to guests, management and fellow Team Members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.