Head Waiter (Royal Caribbean International) Position Available In Miami-Dade, Florida

Job Description:

At Royal Caribbean International, we believe that greatvacations begin with great employees! As a leader in the cruiseindustry, Royal Caribbean International is continuously expandingand seeking dynamic, energetic, experienced professionals to joinour team. With our innovative fleet of twenty-one ships visitingfive continents, each offering adventurous ways to explore theglobe, this could be a great opportunity to let your career setsail. Supervises and coordinates activities of a section of Restaurantemployees engaged in providing courteous and professional serviceto the guests in accordance with company policies.

Career snapshot:

• Utilizes appropriate food and wine terminology and pronunciation.

Maintains complete knowledge of menu descriptions and wine lists inorder to discuss items appropriately to enhance the guests diningexperience. Responsible for the successful execution of thetraining for Restaurant employees in this function

• Trains, monitors and evaluates Restaurant employees for serviceaccording to GAS. Provides on-the-job training to all Restaurantemployees to strengthen their current performance and inpreparation for possible advancement
• Following all Restaurant Operations guidelines (i.e. DynamicScheduling, Traffic Flow, Over Time) creates and notifies Maitre d’regarding work schedules and station assignments. Ensures fairdistribution of duties including side jobs, following RestaurantOperation guidelines, to employees engaged
• Supervises staff to ensure galley and beverage orders areproperly recorded and retrieved from various locations and servedappropriately to guests.

Ensures dishes are garnished and decoratedaccording to the Gold Anchor Standards. Ensures staff enters foodand beverage orders in the point-of-sale system. Records mealcounts according to established processes. Under time constraintsor staff shortages, assists employees in the food servicefunction

• Performs related duties as required.

This position description inno way states or implies that these are the only duties to beperformed by the shipboard employee occupying this position.

Shipboard employees will be required to perform any otherjob-related duties assigned by their supervisor or management.