Pool Server Position Available In Miami-Dade, Florida

Pool Server Gale Hotels – 5.0

Miami, FL Job Details Full-time Estimated:

$26K – $27.2K a year 20 hours ago Qualifications Serving Spanish Customer service English Mid-level 3 years High school diploma or GED POS Organizational skills Cash handling Restaurant experience Communication skills

Full Job Description SUMMARY:

The Pool Server is responsible for taking food and beverage orders and ensuring the owners and guests are served in a courteous and timely manner. The position is responsible for also maintaining solid product knowledge, providing assistance, and making suggestions to guests regarding product decisions

RESPONSIBILITIES

Warmly welcome guests, inform them of any specials, and answer any questions. Take food and beverage orders, make recommendations, and up-sell items. Accurately time and input food and beverage orders utilizing the POS computers. Prepare checks that itemize and total meal costs and sales taxes and present to guests; collect payment from customers and make change. Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency. Pre-bus pool area as necessary during service; removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning. Complete assorted pre-shift and post-shift side-work as assigned by the manager.

QUALIFICATIONS

Minimum 3 years of experience as a Pool Server or similar role in a restaurant. Cash handling experience is a must. Must be at least 18 years old. Familiarity with restaurant management software (POS). Strong customer service skills. Flexibility to work in shifts, including weekends, evenings, and holidays. Strong organizational skills and attention to detail. Excellent communication skills.

EDUCATION

High School degree, GED or Equivalent.

LANGUAGE SKILLS

Excellent verbal communication skills in English and Spanish (preferred).

REASONING ABILITY

Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners. Ability to work well under pressure and respond quickly and effectively to emergencies .

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Manual dexterity. Standing for extended periods, lifting, and carrying heavy items. Fine motor skills. Sense of smell and taste. Stress management. Physical agility.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.