Server-AM-InRoom Dining – The Ritz-Carlton Bal Harbour, Miami (140023VM) Position Available In Miami-Dade, Florida

Job Description:

Server-AM-InRoom Dining We make stories like this possible every day. Whether we?re helpinga budding chef create a favorite meal, or an anxious dad find acamera full of memories, we?re proud to welcome our guests to ahome away from home. Because at The Ritz-Carlton, we never forgetthat we are creating guests for life. The Ritz-Carlton Bal Harbour, Miami, located at 10295 CollinsAvenue, Bal Harbour, FL, 33154 currently has the followingopportunity: Server-AM-InRoom Dining (140023VM): Serve food courses andalcoholic beverages to guests. Set tables according to type ofevent and service standards. Answer questions on menu selections.

Communicate with the kitchen regarding menu questions, the lengthof wait, recook orders, and product availability. Communicateadditional meal requirements, allergies, dietary needs, and specialrequests to the kitchen. Record transaction in MICROS system attime of order. Check in with guests to ensure satisfaction witheach food course and/or beverages. Pick-up trays and clean tablesas needed to ensure a clean dining area. Maintain cleanliness ofwork areas, china, glass, etc., throughout the day. Maintaincleanliness of work and guest areas by clearing, collecting andreturning food and beverage items to proper area. Complete closingduties, including restocking items, turning off lights, etc.

Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures;report accidents, injuries, and unsafe work conditions to manager;and complete safety training and certifications. Ensure uniform andpersonal appearance are clean and professional, maintainconfidentiality of proprietary information, and protect companyassets. Welcome and acknowledge all guests according to companystandards, anticipate and address guests’ service needs, assistindividuals with disabilities, and thank guests with genuineappreciation. Speak with others using clear and professionallanguage. Develop and maintain positive working relationships withothers, support team to reach common goals, and listen and respondappropriately to the concerns of other employees. Ensure adherenceto quality expectations and standards. Read and visually verifyinformation in a variety of formats (e.g., small print). Stand,sit, or walk for an extended period of time or for an entire workshift. Move, lift, carry, push, pull, and place objects weighingless than or equal to 25 pounds without assistance and objects inexcess of 50 pounds with assistance. Grasp, turn, and manipulateobjects of varying size and weight, requiring fine motor skills andhand-eye coordination. Move over sloping, uneven, or slipperysurfaces as well as up and down stairs and/or service ramps. Reachoverhead and below the knees, including bending, twisting, pulling,and stooping. Perform other reasonable job duties as requested bySupervisors. We invite you to learn more about this position and apply at:https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=140023VM Connect with us on social media to keep up to date on TheRitz-Carlton news, learn more about our culture, and engage withthe Careers team on Facebook. www.facebook.

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//www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul ofHospitality. The Ritz-Carlton is an equal opportunity employer committed tohiring a diverse workforce and sustaining an inclusive culture. TheRitz-Carlton does not discriminate on the basis of disability,veteran status or any other basis protected under federal, state orlocal laws.