Lead Server Position Available In Monroe, Florida
Tallo's Job Summary: Lead Server position at Isla Bella Beach Resort in Marathon, FL. Responsibilities include providing exceptional guest service, leading and coaching a team of servers, collaborating with kitchen staff, and training new servers. Requirements include proven restaurant leadership, experience as a server or waitress, cashier duties, and attention to cleanliness and safety. High school diploma is a plus. Equal Opportunity Employer.
Job Description
Lead Server
Full-Time
Isla Bella Beach Resort
Marathon, FL
A property of: EOS Hospitality
Posted about 16 hours ago
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JOB DETAILS Description
Key Responsibilities:
Guest Service:
Provide exceptional guest service, ensuring guests are satisfied with their dining experience.
Handle guest inquiries, complaints, and special requests professionally and promptly.
Ensure all servers are attentive to guests’ needs, including food and beverage service.
Team Leadership:
Lead, coach, and mentor a team of servers, ensuring high levels of professionalism and customer service.
Conduct pre-shift meetings to communicate daily specials, menu changes, and other important information.
Assign server sections and manage the flow of the dining room to ensure efficient service.
Operational Support:
Collaborate with the kitchen staff to ensure that food orders are correct and timely.
Maintain cleanliness and organization of the dining area, including tables, chairs, and floors.
Ability to lift and carry items up to 25 lbs.
Knowledge of food and beverage pairings.
Training & Development:
Assist in the directing new servers, ensuring they understand menu items, and service protocols
Provide ongoing feedback to servers, helping them improve their performance and guest interactions.
Administrative Duties:
Participate in team meetings and contribute to discussions on service improvements.
Requirements and skills
Proven Restaurant Leadership Server and Waitress experience.
Hands-on experience in cashier duties.
Attention to cleanliness and safety
Patience and customer-oriented approach
Excellent people skills with a friendly attitude
Responsible and trustworthy
High school diploma is a plus but not required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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