In-Room Dining Server Position Available In Palm Beach, Florida

In-Room Dining Server HHC Atlantic, LLC Delray Beach, FL Job Details Full-time $15 an hour 1 day ago Qualifications Serving ServSafe Basic math English Communication skills Entry level

Full Job Description Position Summary:

The In-Room Dining (IRD) Server at The Seagate is responsible for delivering exceptional service to guests in their rooms, ensuring a quality dining experience. This role involves receiving and delivering food, beverage, and amenity orders promptly and professionally while maintaining high standards of hospitality.

Essential Duties and Responsibilities:

Provide attentive, friendly, helpful, and courteous service to all guests, managers, and fellow employees. Understand the organization of all restaurant outlets and service areas, including Poolside Service. Familiarize oneself with menus, daily specials, and operational procedures of applicable outlets. Service guests according to food and beverage service standards. Maintain an attentive, courteous, and efficient manner throughout all interactions. Utilize the InfoGenesis POS System for order processing and payment transactions. Perform cashiering functions, including closing checks and completing end-of-shift paperwork. Follow opening and closing procedures and complete assigned side-work duties as per established checklists. Answer telephone calls in accordance with standard operating procedures. Consistently upsell food, beverage, and promotional items to enhance guest experience. Receive food and beverage orders, deliver them to guest rooms promptly, and collect payment. Adhere to responsible alcohol service practices, including ID verification and refusal of service to intoxicated guests. Maintain cleanliness standards in the kitchen and IRD storage areas. Follow tray and cart pickup procedures to ensure cleanliness of guest hallways. Properly set up, deliver, and charge for amenities according to The Seagate Amenity Policies. Adhere to all Health Department standards and comply with departmental and hotel policies and procedures. Communicate any relevant information to management at the beginning and end of each shift. Clock in and out for each shift; notify a manager if unable to do so. Perform medium physical work, including lifting, carrying, pushing, and pulling objects up to 50 pounds occasionally and 20 pounds frequently or constantly. Stand and walk for extended periods during the shift. Bend, stoop, kneel, and reach to fulfill job duties. Perform repetitive tasks such as grasping, writing, and operating POS systems. Work in varied temperatures and environmental conditions as required.

Position Requirements:

Must be at least 18 years of age. Previous experience in food and beverage service is required; serving experience is preferred. TIPS and/or ServSafe certification(s) are a plus. Flexible schedule availability, including holidays and weekends. Proficiency in English communication. Ability to perform basic mathematical calculations.