Cocktail Server Position Available In Santa Rosa, Florida

Salary Not Available
Position range in Pensacola-Ferry Pass-Brent, FL Metropolitan Statistical Area $25k

• $44k Per Year Cocktail Server
  Innisfree Hotels

Occupation:

Waiters and Waitresses

Location:

Gulf Breeze, FL

• 32561
  Positions available: 1
  Job #:

JREQ-2025-5294

Source:

Innisfree Hotels

Posted:

5/1/2025

Web Site:

innisfreecorp.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.

Location:

Holiday Inn Resort Pensacola Beach We are looking for an energetic Cocktail Server committed to providing a high-quality dining experience to our guests. The Cocktail Server’s responsibilities include speaking with guests, taking drink and food orders, making recommendations, processing payments, and ensuring that guests’ needs are met, and they have an excellent time. Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Engages and creates a positive experience for guests.
• Verifies identification and age requirements of customers.
• Recommends a variety of popular and creative cocktails and is familiar with different types of wine and beer.
• Takes guest orders and input into POS system, run food, bus tables, helping other servers as needed.
• Makes drink suggestions based on customer tastes and preferences.
• Collects payments from guests, processes credit card transactions, and accurately manages cash transactions, settling tabs using the POS system.
• Monitors all meals for guests and provides optimal experience to all guests and initiates all food and beverage orders and ensures optimal level of guest satisfaction.
• Keeps an eye out for potentially unsafe situations and overindulgence and ensures that no alcohol is consumed by minors by checking IDs.
• Maintains a friendly attitude, attending all guests in an efficient and prompt manner.
• Demonstrates a thorough knowledge of food and beverage products, menus, and promotions.
• Provides guests with information about facilities, attractions, and activities in or outside the property.
• Stays current and up to date with all hotel’s special events.
• Projects a professional manner with an emphasis on hospitality and guest service.
• Handles guest complaints and solve problem to the degree possible.
• Performs any other duties as assigned by management.

Additional Information Help for Additional Information. Opens a new window. Additional Information Help for Additional Information. Opens a new window.
Qualifications 1. Must have a high school diploma or equivalent. 2. Minimum 1 year of serving and customer service experience required, hospitality industry preferred. 3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form. 4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members. 5. Knowledge of reservation and POS systems. 6. Ability to work with computers and good knowledge of operating software preferred. 7. Must be able to multi-task and be detail oriented. 8. Must be a team player. Help for Employer Information. Opens a new window.