Food Server Position Available In Jefferson, Louisiana
Tallo's Job Summary: The Food Server position at IHG Hotels & Resorts in Gretna, LA involves taking and delivering food and beverage orders promptly, providing excellent customer service, and maintaining personal hygiene standards. Responsibilities include greeting and seating guests, taking accurate orders, and handling customer complaints professionally. The role also entails restocking service areas and completing cleaning tasks.
Job Description
Food Server (part of IHG Hotels & Resorts) 3.7 3.7 out of 5 stars 275 Whitney Avenue, Gretna, LA 70056
Server Summary:
This position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Report to work as scheduled, on time, well-groomed and dressed in proper uniform. Greet, seat and serve guests in a prompt, friendly, professional way. Know all abbreviations of food items. Be familiar with specials and soups of the day prior to starting the shift. Take food and drink orders promptly and accurately. Pickup orders in window and deliver completed meals to correct customers in a timely manner. Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders. Ring up bills and deliver to customers. Check out customers at cash register. Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions. Restock service areas. Keep service areas clean and complete all assigned cleaning tasks.
NON-ESSENTIAL DUTIES
Respond quickly to sweeping and mopping up messes. Bus tables when busy. Perform any other tasks as assigned by Lead Line Server or Manager. OTHER SKILLS and
ABILITIES
Ability to operate all electrical or mechanical devices adhering to all safety rules. Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations. Ability to tolerate cleaning solutions on a regular basis.
Brand:
Holiday Inn Address:
275 Whitney Ave Gretna, LA – 70053
Property Description:
Hotel 360
Property Number:
1
