Server Assistant – InterContinental Boston Position Available In Suffolk, Massachusetts
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Job Description
Server Assistant – InterContinental Boston
Hotel Brand:
InterContinental
Location:
United States, Massachusetts, Boston
Hotel:
Boston (BOSHA), 510 Atlantic Avenue, 02210
Job number: 147571
Do You See Yourself as a Server Assistant?
Begin Your Next Chapter at InterContinental® Boston — Where Every Detail Creates a Lasting Impression.
At IHG Hotels & Resorts, we believe hospitality is an art—and every team member brings their unique creativity, care, and spirit to the canvas. Whether you’re drawn to the rhythm of fine dining or the joy of creating seamless guest experiences, we invite you to be part of something exceptional. We’re looking for individuals who take pride in precision, celebrate service, and thrive in a refined, collaborative environment.
Hotel Overview
For over 70 years, the InterContinental® brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental® Boston continues that tradition. Proudly rated Forbes Recommended, AAA Four Diamond, and named one of the Best Hotels in the World by Condé Nast Traveler, our hotel is a beacon of luxury on Boston’s historic waterfront.
We offer 424 beautifully appointed guestrooms, stunning skyline and harbor views, a full-service spa and wellness club, premier event space, and a variety of globally inspired dining experiences. We invite passionate professionals to help us write the next chapter in our legacy of excellence.
Position Overview
As a Server Assistant, you play an essential supporting role in our Food & Beverage operation. You are the unseen elegance behind every polished table setting, the extra pair of hands that ensures service flows effortlessly, and a key contributor to the refined ambiance our guests expect. With poise and presence, you’ll help create memorable, elevated dining experiences—while upholding the highest service standards.
Key Responsibilities
Reset and maintain tables with speed, grace, and precision between seatings
Assist servers with timely delivery of food and beverages to guest tables
Ensure dining spaces remain pristine, including floors, chairs, windows, and surfaces
Stock and replenish service stations with napkins, silverware, condiments, and other essentials
Support the flow of service by filling water glasses and serving non-alcoholic beverages
Maintain organization and sanitation standards in back-of-house service areas
Transport and separate used china, glassware, and flatware for cleaning
Participate in daily briefings and service training to uphold Forbes-level service standards
Collaborate with the culinary, bar, and stewarding teams to ensure smooth service delivery
Perform additional duties as assigned by leadership to support dining operations
Ideal Candidate Profile
Required Skills & Experience
Prior experience in a fine dining or luxury hospitality setting is strongly preferred
Strong attention to detail and a collaborative, service-focused mindset
Fluent in English; additional languages are a plus
Ability to lift and carry up to 50 lbs, and stand or walk for extended periods
Comfortable bending, kneeling, and handling hot or heavy trays
Availability to work evenings, weekends, and holidays based on business needs
Physical Requirements
Frequent standing and walking in high-paced environments
Repetitive lifting, bending, stooping, and carrying
Manual handling of glassware, plates, linens, and trays
Strong verbal communication and listening skills
Poised and polished under pressure in both guest-facing and team-facing roles
What We Offer
At InterContinental Boston, we understand that our team members are the foundation of our legacy. That’s why we offer a competitive compensation and benefits package designed for your success and well-being:
Hourly Rate:
$21.10
Medical, dental, vision, life, and disability insurance
Matching 401(k) plan
Paid vacation, holidays, and wellness days
Complimentary dry cleaning and staff meals
IHG Employee Room Benefit Program with worldwide hotel discounts
Access to exclusive perks and discounts
A polished, inclusive, and growth-focused workplace
Most importantly — the Room to Be Yourself and Grow with Purpose
Ready to Support Something Exceptional?
We invite you to bring your dedication, charm, and teamwork to one of Boston’s most prestigious hospitality environments. Join us in delivering excellence—one table at a time.
IHG is proud to be an Equal Opportunity Employer.
We celebrate diversity and believe that hospitality begins with humanity. Candidates of all backgrounds, beliefs, and identities are welcome.
Who we are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ” button. Start your journey with us today.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.