Server Assistant Position Available In Mecklenburg, North Carolina

Server Assistant Henrietta’s Restaurant – 3.5 Charlotte, NC Job Details Part-time | Full-time From $7.25 an hour 17 hours ago Benefits Employee discount Qualifications Hospitality Customer service Food running Bussing Lifting Table clearing and resetting Food service Restaurant experience Entry level Time management Full Job Description

JOB DESCRIPTION

Server Assistant (Support Team Member)

REPORTS TO

VENUE

MANAGEMENT FLSA STATUS

Hourly, Non-Exempt •Trust us—you’re going to want in.

Company Overview:

Henrietta’s , a concept under the Rally umbrella, is a cozy neighborhood restaurant in Charlotte’s Lower South End, created in partnership with Chef Andres Kaifer of Customshop. Known for seasonal dishes made with local farm ingredients, Henrietta’s delivers fresh, thoughtful meals in a welcoming, design-forward setting. We believe in creating an experience where warmth, detail, and community are always on the menu.

Position Overview:

At Henrietta’s, SA’s bring thoughtful energy and seamless support to the floor, ensuring our service flows gracefully and our dining spaces stay pristine. This role is a key member of our front-of-house team, focused on attentiveness, pace, and guest comfort. SA’s assist servers and bartenders by resetting tables, running food, clearing dishes, polishing glassware, and helping maintain the elevated dining experience our guests expect. A calm presence, eye for detail, and collaborative spirit are essential.

Team Commitment:

At Henrietta’s, we are committed to a culture of communication, integrity, and accountability at all levels of the organization. We expect every team member to contribute to open dialogue, foster a culture of clarity and care, and follow through on their commitments to ensure seamless service and team alignment.

Responsibilities and Duties:

Support the overall guest experience by delivering food and beverage efficiently and gracefully Maintain a clean and polished environment by resetting tables and ensuring readiness between seatings Assist service staff in the coordination and flow of multi-course meals Ensure high standards for cleanliness, sanitation, and presentation Stay alert to guest needs and communicate clearly with the service team Maintain pace and professionalism in a detail-oriented, fast-paced setting Follow all Henrietta’s and Rally guidelines, policies, and procedures Perform additional duties as assigned To Be Successful in

This Role, You’ll:

Have a deep appreciation for hospitality, precision, and thoughtful guest service Bring a calm, attentive, and efficient energy to the dining room Take pride in your contribution to a well-run floor and team harmony Thrive in a collaborative setting where every detail matters Communicate clearly and respectfully with guests and teammates Be flexible with schedule availability, including evenings, weekends, and holidays Be able to stand and walk for the duration of a shift and move safely in tight, dynamic spaces Be comfortable working in varied indoor environments, including variable noise and temperature levels

Compensation Package Includes:

Hourly pay plus tips Venue perks including meal & pickleball discounts Discounts on apparel and merchandise

Physical Requirements and Work Environment:

ADA compliance requirement- To perform this job successfully, an individual must be able to satisfactorily perform the essential duties and responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. This role operates in a high-touch, fast-paced restaurant environment. While performing the duties of this job, a SA is regularly required to: Move quickly and consistently throughout the venue for the duration of a shift Lift and carry items up to 40 pounds (e.g., trays, tubs, supplies) Bend, reach, and perform repetitive tasks such as resetting tables and running dishes Navigate tight indoor spaces with varying floor surfaces and lighting Communicate clearly in a busy, guest-facing environment Work evenings, weekends, holidays, and variable shifts as needed Henrietta’s is committed to fostering an inclusive and accessible workplace. Reasonable accommodations are available throughout the hiring process and during employment. •While experience and hard skills are important, cultural fit is critical. We expect all members of our team to embrace the values that set Rally apart from our peers.

This means you demonstrate:

ASSUME POSITIVE INTENT.

We give each other the benefit of the doubt, prioritizing empathy and understanding over suspicion and defensiveness. This mindset creates a culture of trust and reduces unnecessary conflict.

FIRE IN THE BELLY.

We are problem-solvers and go-getters, fueled by passion, creativity, and grit. Those who live by this value are motivated from within, always ready to go the extra mile in their quest for excellence.

LONG-TERM THINKING.

We seek to build long-term relationships and recognize that this takes time, patience, and consistency. We don’t take shortcuts. Retention is a key metric of success with our team, our guests, and our partners.

ASK BOLD QUESTIONS.

We are curious and we seek to continuously grow, as individuals and as a company. We challenge the status quo and look to do better. Understanding the “why” is as important as nailing the “what.”

QUICK TO LAUGH.

We are serious about success, but not too serious. We believe in celebrating the small stuff, zany traditions, and the infectious spirit of camaraderie on-court and off.

EXPERIENCED OBSESSED.

We are committed to creating extraordinary experiences for our people. We take feedback seriously, and we go above and beyond to delight our people and our community in all that we do. Additionally, we expect all members of our team to embrace and demonstrate how our values come to life through our operating principles. SEE DO. We believe in addressing issues as we encounter them, operating with a sense of urgency and ownership in our daily actions. We jump in and get our hands dirty at every level of the organization.

WHAT GETS MEASURED, GETS DONE.

We are data-driven, we do our homework, and we make decisions backed by empirical evidence. We believe that tracking our performance against clear and measurable objectives ensures accountability, informs better decisions, and drives continuous improvement.

MAGIC MOMENTS.

We go the extra mile to foster authentic interactions and above-and-beyond service.

PRODUCTIVE DISAGREEMENT.

We believe that a great debate is how you get to a great decision. We encourage critical thinking and dissenting opinions that are grounded in evidence and logic, not ego, emotion, or personal agenda. Once a decision has been made, we align and commit to the course of action.

THE DETAILS MATTER.

We believe that exceptional hospitality lies in the details. We understand that every touchpoint of the guest experience – from the scent of our soap to the typeface on our menu- elicits an emotion and contributes to a greater whole. By ensuring consistent standards across all touchpoints great and small, we create an experience that’s greater than the sum of its parts. Equal Opportunity Employer Statement Rally Management, Inc is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences. •If this sounds like you, come join our team. We can’t wait to meet you.

Fondly, H Job Types:

Full-time, Part-time Pay:

From $7.25 per hour

Benefits:

Employee discount

Shift:

Evening shift Night shift

Work Location:

In person