Server/Room Service (Full Time Wed-Sun) UNION Position Available In New York, New York

Server/Room Service (Full Time Wed-Sun)

UNION NH

Collection New York Madison Ave. – 1.0 New York, NY Job Details Full-time $15 – $20 an hour + tips 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Serving Software sales Guest relations Sales POS Communication skills Hotel experience Entry level Full Job Description

POSITION SUMMARY

IRD Waiter Duties and Responsibilities:

Set 3rd party restaurant bags according to type of food ordered and the hotels service standards. Prepares and delivers VIP amenities to the rooms. Performs opening and closing procedures established for the department. Accurately records, pre-checks and picks-up all food and beverage orders. Check in with guests to ensure satisfaction with each food course and/or beverages. Responsible for cleaning and removing the trays/bags from guest rooms and corridor. Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service. Present physical and accurate check to guest and complete the payment process. To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible. To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives. Check with the guest regarding the satisfaction of the meal. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Complete closing duties, including restocking items, turning off lights, etc. Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day. Report cleanliness and maintenance issues to the immediate supervisor. Assist in carrying out scheduled inventories of products and operating equipment. Ensure that the place of work and surrounding area is kept clean and organized at all times. Ensure proper appearance and grooming while on duty. Ensure to have minimum wastage and breakage. Ensure communication between Kitchen, Order taker and service team members. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc. To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.

Prerequisites:

Should have excellent communication skills. Speak with others using clear and professional language. Flexibility to work for longer hours as per business demand. Be courteous, professional and provide efficient service.

Education:

Knowledge of computers, POS – Point of sales system.

Experience:

1 to 2 years experience as a Junior Waiter/Waitress in a full service hotel preferred.

Job Type:

Full-time Pay:

$15.00 – $20.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Schedule:

Evening shift Holidays Weekends as needed

Supplemental Pay:

Tips Ability to

Commute:

New York, NY 10016 (Required) Ability to

Relocate:

New York, NY 10016: Relocate before starting work (Required)

Work Location:

In person